Delta Air Lines Goes Live with Concur TripLink Integration

SAP Concur Team | 12-09-2019

Concur TripLink gives companies visibility in to their employees’ travel, regardless of where bookings take place. It connects travelers, trips, and itineraries across multiple channels, making it easier for companies to locate and communicate with employees in the event of an issue or emergency, apply negotiated rates, and benefit from enhanced reporting data.

Today we’re thrilled to announce the Delta Air Lines integration with Concur TripLink is now live, allowing customers to realize the benefits of their managed travel program for flights booked via delta.com and the Fly Delta App. SAP Concur is connecting nearly 500,000 SkyMiles® member accounts with Concur Travel and Concur Expense via Concur TripLink. Concur TripLink users can also connect their SAP Concur account with Delta using the Delta App Center listing.

A recent survey from GBTA and SAP Concur found that one-third (34%) of travel managers currently incorporate supplier-direct bookings, and another one-third (37%) plan to have this integration within the next year. With Delta Air Lines content now integrated with Concur TripLink, we expect that percentage to continue to rise as travel managers and financial decision makers pursue full visibility into travel spend within their organizations.

Sara Reid, Managing Director of Sales Innovation at Delta commented, “We are excited to offer our corporate travelers who book on delta.com or the Fly Delta App the ability to have their bookings included in their company’s managed travel program.

Our integration with Concur TripLink is just one example of our customer-centric strategy to invest across all channels and deliver an industry-leading retail experience for corporate travelers in their channel of choice.”

Concur TripLink is the first solution of its kind to extend the benefits of a managed travel program to direct supplier bookings. This allows businesses to:

  • Increase end user compliance with company travel policy
  • Fulfill duty of care requirements and ensure traveler safety
  • Maximize the use of negotiated corporate discounts
  • Gain visibility into spend, even when booked directly with suppliers
  • Have a consolidated view of all travel program data
  • Increase traveler productivity and satisfaction with TripIt Pro for all travelers

To date, more than 10 million travelers have access to Concur TripLink, and the global Concur TripLink network includes 26 partners representing airlines, hotels, ground transportation providers, and more. For more information about Concur TripLink, visit Concur.com/TripLink.