Survey feedback

Our surveys capture key insights to help us identify performance improvement opportunities in our products, company strategy, operations and service.

New Concur user experience

We updated our user interface with easy navigation, “work to zero” task lists and access to features for every product, on any device, any time.

Customer events

We’ve tailored our customer events to provide what you asked for, including education around solution best practices, functionalities and features; networking with peers; and product training.


You’ve told us you like hearing from us, but you’d like us to limit communications when possible. We understand your concerns and are establishing communication governance. We’ve also added an opt out option for service alerts.

Concur Open

We launched Concur Open, our global dashboard for the most current communication on the status and performance of Concur services.

Learning platforms

We’ve created tools such as demos, webinars and social media channels—plus, we’ve launched the Customer Learning Series in response to your request for more live training.