Concur Select Care

Get ongoing, personalized support and make the most of your SAP Concur solutions.

The enhanced support you need to maximize your SAP Concur solutions

Concur Select Care gives large, global organizations an elite level of customer support, engagement, collaboration, and personalization. With Concur Select Care, customers get:

  • Support from a designated Concur Select Care Manager
  • High-priority handling with enhanced SLAs
  • Guidance in using SAP Concur solutions to achieve business objectives

Concur Select Care features

Enhance collaboration for business planning

Plan smarter with specialized engagement consulting, managed guidance, and a customized support plan.

Achieve your business objectives and outcomes

Get guidance from subject matter experts, ongoing consulting and configuration, and training for new administrators.

Unlock greater value with innovation

Discuss your configuration during interactive site workshops and review upcoming release notes tailored to your organization.

Get mission-critical support

Mitigate risk and optimize operations with enhanced SLAs, SAFE-Start Inspection, and issues and trend analysis.

Where to turn if you don’t have Concur Select Care

If your company didn’t purchase Concur Select Care, internal support is often provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. For information about other SAP Concur support options, check out our user support page.

Go to SAP Concur user support

SAP Concur support product suite

User Support Desk

24/7 support from SAP Concur experts

Solutions for your specific system configurations

Support in multiple languages

Custom reporting and updates on KPIs

Learn about User Support Desk

Service Assistant (SMB only)

Product help from coaches​

Assistance with configuration requests​

Recommendations on feature adoption

Group release notes call

Learn about Service Assistant

Service Administration

Access to one or more consultants

Assistance with configuration requests​​

Recommendations on feature adoption​

Group release notes call​

Learn about Service Administration

Concur Advanced Care

Designated senior consultant​

Regularly scheduled calls​

Annual remote interactive site workshop​

Success plan, scorecard, KPI monitoring, issue log​

Monthly release notes consultation​

Learn about Concur Advanced Care

Contact us to learn more about SAP Concur solutions

To hear from an SAP Concur representative, please complete the form or call us at +1 (888) 883-8411.

How can we help you?

Have you used a SAP Concur product at a previous employer? *

Fill in the fields below and a sales representative will contact you.

Required fields *