About SAP Concur

There must be a better way. This thought launched SAP Concur nearly 25 years ago and spurs our innovation today.

It began with the realization that there must be a better way to manage business expenses.

A better way than employees stuffing paper receipts into an envelope and manually entering each expense onto a spreadsheet. A better way than Finance transferring expense data to accounting systems by hand. By automating the expense management process, SAP Concur would make expense reporting a whole lot easier for employees and get them reimbursed faster. At the same time, we would help companies save time and money.

But more could be done for business. What if companies could “see” expenses even before they happen? SAP Concur connected travel and expense, allowing organizations to get a new level of visibility into spending – before, during and after the trip was completed.

We weren’t finished. With the rise of mobile devices and apps, customers wanted the same simple and powerful experiences they enjoy as consumers. For instance, what if travelers could expense a latte through their smartphone app, discarding the receipt? What if travel managers could receive a single itinerary for all of a traveler’s bookings, no matter how they were booked? What if expense reports could write themselves as a trip unfolds? What if the same effortless experience could extend to invoice processing, too?

We’ve continued to innovate to improve the experiences of business travelers, travel managers and finance leaders.

Today, SAP Concur is the world’s leading provider of integrated travel and expense management services and solutions. On the web, on a smartphone or on a tablet, our cloud-based solutions deliver an effortless experience for employees and total transparency into spending, helping organizations of all sizes, industries and locations run better. We can help yours run better, too.

Our executive team

Robert Enslin is president of the Cloud Business Group and is a member of the Executive Board of SAP SE. He is responsible for all end-to-end cloud business functions, including SAP Concur, SAP Ariba, SAP Fieldglass, SAP Hybris and SAP SuccessFactors, as well as the Small and Medium Business and Industry go-to-market teams. Mr Enslin’s scope also includes global and regional field operations, and sales supporting enablement functions to ensure consistency for all SAP go-to-market activities and customer success. Read more.
Mr. Eberhard joined SAP Concur in 2003 and was named President of the company in November 2016. In his role, Mr. Eberhard is responsible for setting the vision and executing against the operating plan for SAP Concur. Mr. Eberhard has more than 25 years of global sales and executive management experience in high-tech and has been instrumental in developing the vision for SAP Concur in business travel since 2006. His previous roles at SAP Concur include President of Global Distribution, in which he oversaw more than 1,800 sales and marketing professionals; EVP and General Manager, Global Accounts; EVP and General Manager, Asia Pacific; and EVP, Worldwide Sales & Business Development. Prior to SAP Concur, Mr. Eberhard was VP, Worldwide Sales at Xign; VP and General Manager for Ariba; and VP and General Manager, Education & Government at PeopleSoft.
Mr. Lucier’s passion for driving sustainable organizational growth is supported by his commitment to customer-driven centricity – connecting SAP Concur goals with customer needs. Jim was appointed Chief Revenue Officer, North America, in January 2017, while maintaining previous responsibilities as Chief Services Officer. In his role as Chief Revenue Officer, Jim is responsible for leading Enterprise and SMN markets in the United States and Canada and Global Operations for the SAP Concur Distribution organization. As Chief Services Officer, Jim oversees the Services, Support and Customer Experience teams, who are focused on securing trust and advocacy with SAP Concur customers. Jim’s journey with SAP Concur began in 2008 as SVP, and in 2011 he became General Manager for the Federal Government Business Unit. Jim’s previous industry experience included senior leadership positions at JPMorgan Chase, Xign, Etensity and Gnossos Software.
Scott Torrey joined SAP Concur in 1998 and was named Chief Revenue Officer, EMEA, APA and LATAM in January 2017. During his 18 years at SAP Concur, he has served in multiple leadership roles. His previous roles at SAP Concur include EVP and General Manager, EMEA, where he was instrumental in growing this market over 200%; EVP of Operations, where he led the HR, IT, Facilities, and Procurement strategies that fueled growth from 400 to 4,000 employees and EVP and General Manager of Public Sector, where he oversaw the largest deal in SAP Concur history securing a 15-year contract with the U.S. Government valued at $1.5B. Prior to joining SAP Concur, Mr. Torrey was a Senior Manager at Ernst & Young and Accenture with a focus on CRM systems in the telecommunications industry.
As Chief Product Officer, Mr. MacDonald oversees product strategy, management, roadmaps and partner integrations for SAP Concur’s entire product portfolio: Expense, Invoice, Analytics, Mobile, Platform and the travel product suite including SAP Concur Travel, Request, Locate, TripLink, TripIt and Hipmunk. He has over 20 years of product management and general management executive experience across a variety of technology industries. He joined SAP Concur in 2012 as Executive Vice President to lead SAP Concur’s platform strategy which now includes nearly 200 App Center partners and over 30 of the largest air, hotel and car rental brands in the world. 

Prior to joining SAP Concur, Mr. MacDonald served in several executive roles at Expedia, Inc. including Senior Vice President and General Manager of Expedia.com where he led Expedia’s largest region while also leading the global product management function for Expedia Worldwide. He served as Chairman and President of Classic Vacations and as Vice President of Product Management at Hotwire, where he helped the company grow from an early stage startup to a $2Bn growth engine for Expedia. Previously, he led C-level strategy consulting engagements at Booz Allen & Hamilton for clients such as E*TRADE, Lucent Technologies, and LucasFilms.
Christy Marble was named CMO of SAP Concur in 2017. Her multi-national teams lead omni-channel product marketing, digital, brand, communications, demand generation and market-expansion strategies. Since joining SAP Concur in 2013 as vice president of Enterprise Americas Marketing and progressing to senior vice president of Global Product and Distribution Marketing, Ms. Marble has been instrumental in the company’s rapid demand growth and market expansion. For more than 20 years she held B2B and B2C growth and revenue marketing leadership roles across the technology, financial services, SaaS and marketing services industries. Prior to joining SAP Concur, she was head of marketing at Vertafore, launching the company’s first cloud solutions. As vice president of brand and consumer marketing at Sallie Mae she oversaw the integration of acquired brands including Upromise, and grew the consumer brand to a $1B portfolio. Previously she led partner marketing, production and services at internet marketing and online couponing pioneer E-centives, and held numerous marketing, strategy and management roles at Claritas, a database marketing software and segmentation company.
Ms. Kumar was appointed VP of Human Resources in May 2017. She joined SAP Concur in 2011 as a Senior HR Business Partner supporting the Technology and Operations organization. In October 2015, she became Director of Global Talent Management where she supported the IT, Product and Customer organizations. Seema’s passion for organizational design, coupled with her focus on talent development and business strategy has made her instrumental in the evolution of SAP Concur as they have grown to over 7,000 employees. Prior to SAP Concur, Ms. Kumar spent 12 years in various HR roles with Merrill Lynch, Drugstore.com and Mutual Materials. She has a master’s degree in Psychology and Human Resources Management.