The ROI of Digital Adoption: Maximizing the Value of Automated Spend Management

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The average employee uses 29 applications a week to accomplish their job. Meanwhile, the average company has 1,900 unique business processes — many digitally-driven — that need to be followed. Our work lives are dominated by technology and technological processes, and yet organizations grapple with a fundamental question: Are these digital investments truly delivering on their promises, and are they user-friendly enough to be embraced across the workforce?

That’s where digital adoption technology comes into play. In this episode of the SAP Concur Conversations podcast, Keith Bendy, the Vice President of ISV and Technology Alliances at WalkMe — a pioneering digital adoption platform — unravels the complexities of the return on investment (ROI) of digital adoption and shares how digital adoption transforms the way we work, learn, and thrive in the digital era. Join us as we explore how digital adoption transcends functionality, offering key advantages such as heightened visibility into software usage patterns, elevated user engagement, and strengthened compliance — all of which empower organizations to run at their best.