Beyond the Buzzword: How to Drive Digital Adoption in T&E Programs

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Developing a high-performing travel and expense (T&E) program and getting employees to adopt the technology that comes with it can be challenging. That’s because most companies must design their program for a wide variety of employees whose needs are always changing, and whose familiarity and comfort with business travel and technology varies. It’s a tall order for sure, but fortunately, one that can be filled.

In this episode of the SAP Concur Conversations podcast, Lisa Simpson, Travel and Card Services Specialist at JM Huber, shares the strategic approach JM Huber took to driving digital adoption of their T&E program and how the company was able to build and maintain a 95–97% adoption rate for more than 10 years (and counting).