How Small and Midsize Companies in North America Navigate New Economic Realities

Every small and midsize company faces moments of economic highs and lows. But this most recent cycle of change is testing everyone’s limits to the point where old norms and rules no longer apply. According to new research from Oxford Economics, “transforming operations around new technologies and human experiences will be critical to resilience and growth in the years ahead.” This infographic highlights key metrics from the report including:

Organizations’ top strategic priorities for the next few years
Top drivers of customer experience
Key factors in the employee experience
Digital transformation experiences

Download the infographic today for all the takeaways, or get the full report.