The SMB Tech State of Play: Company Leaders Survey Their Solutions

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How can small and medium-sized businesses (SMBs) best use tech to succeed?

Joint Forbes Insights/SAP® Concur® research sought answers to that question from company decision makers themselves, surveying 300 financial decision makers from the UK and North America. It found that integration, automation, the cloud and AI are making the difference for SMBs now—and will continue to do so in the future.

Here are four fictional scenarios, each informed by research data and supplemented with comments from leaders at U.S. Bank and SAP Concur, that evoke how SMBs can use technology to address challenges, drive growth and prepare for what’s next.