In a world where organizations are looking for every morsel of advantage, improving employee experience can provide impressive results. According to a Gallup 2017 study, employers who focus on employee engagement experience 17% higher productivity, 24% lower turnover, and 21% higher profitability.
What exactly does this mean? And how can you, as a finance executive, improve employee experience? It means looking beyond HR’s ability to improve hiring and on-boarding to see how finance can improve the day-to-day experience of employees. For example, you can re-examine onerous, poorly designed work processes – such as travel, expense, and invoice management processes that involve double-entering data or printing and filling out forms – and reinvent them using intelligent automation.
To get started, download the ebook to learn about the seven steps finance should take to start improving employee experience.