SAP Showcases New AI, Integrated Travel and Expense Enhancements, and Global Partnerships at SAP Concur Fusion 2026

At SAP Concur Fusion 2026, we’re bringing together finance and travel decision-makers, customers, and partners to explore how AI-enabled innovation is transforming integrated travel, expense, and invoice management.

New innovations and new and expanded partnerships announced at the event reflect our focus on smarter automation that drives efficiency and compliance, deeper visibility that supports better decision-making, and solutions that help organizations control costs while improving employee experiences.

Joule Integration, New Agents and Innovations Streamline Travel and Expense Workflows  

Building on the integration between Joule and Microsoft 365 Copilot, SAP Concur is bringing AI-enabled travel and expense management directly into the Microsoft applications employees use every day. Available now, employees can create and submit expense reports, track expense status, ask policy-related questions, upload receipts, book travel, and more without having to leave the application they’re working in to log into Concur solutions. With this enhanced organizational context, Joule introduces greater business intelligence into the flow of work, helping employees complete travel and expense tasks more easily, offering guidance, and reducing manual effort while maintaining compliance. Bringing Concur experiences into the tools employees already use regularly removes friction, streamlines workflows and improves productivity.

Existing Joule Agents from SAP Concur focus on intelligent receipt analysis and expense report validation, automatically enriching expense data, detecting errors, and guiding employees to submit accurate, compliant reports. Now, two new Joule Agents join the SAP Concur lineup to further streamline expense compliance and reporting.

• Expense Automation Agent: A Joule Agent that acts as a virtual delegate creating the expense report and automatically adding transactions, including populating custom fields based on contextual details and user history. Employees can simply review and refine the report before submitting, reducing manual data entry and saving considerable time. This agent delivers a modern expense management experience – the expense report that practically manages itself.
• Expense Pre-Submit Audit Agent: A Joule Agent that provides accurate, relevant receipt checks early in the expense report process. It proactively flags discrepancies in receipts before submission, helping address inaccuracies early, reduce report rejections and review cycles, and shorten reimbursement timelines. Drawing on decades of expertise and innovation in expense report auditing, SAP Concur delivers an agent that ensures receipt validation is robust and precise.

Concur Expense will soon support new capabilities to submit receipts via text message, offering another easy way for employees to capture receipts without manual data entry.

Expense Pre-Submit Audit Agent, Expense Automation Agent, and receipt texting capabilities are currently in the SAP Early Adopter Care program, with general availability expected later this year. 

Expense Automation Agent will be available as part of Joule Premium for Travel and Expense.

Additionally, leveraging the power of the SAP Business Suite, the SAP Sales Cloud solution now integrates with Booking Agent to streamline workflows and enhance productivity for sales teams. Salespeople can use Joule within the SAP Sales Cloud solution to book travel for planned client visits. Joule recognizes key details of the client visit and presents personalized travel itinerary options for the salesperson to choose from for quick, seamless booking within the existing workflow. This eliminates the need to manage separate workflows for client visits and trip bookings, as Joule connects planned visits directly with easy booking options. The integration is planned for general availability in Q2 2026.

Simplified Administration, Stronger Compliance and Increased Automation Across Travel and Expense Processes

New AI-based rule creation tools simplify the complex process of managing policy rules in Complete by SAP Concur and Amex GBT, Concur Travel, and Concur Expense, especially for administrators without a technical background. These tools help customers automate enforcement of even the most nuanced policies using natural language or company policy documents as the input. Now, administrators can manage rule creation efficiently and confidently. Administrators can upload a travel policy document, and the travel rules will automatically be created or modified, saving time and strengthening policy compliance. This capability will be available as part of the SAP Early Adopter Care program in Q2 2026. Concur Expense administrators can create and manage audit rules using natural language starting in Q2 2026. The ability to create rules from uploaded policy documents is planned for later in 2026.

Additionally, SAP Concur is strengthening two key financial industry partnerships to further streamline expense reporting and compliance.

SAP Concur and American Express (Amex) are deepening their partnership to enable joint customers to create and manage American Express Virtual Cards in Concur Expense. An American Express Virtual Card features a uniquely generated card number and security code associated with an employer’s Amex Corporate Card account, reducing the burden of out-of-pocket expenses by supporting online payments and transactions on-the-go through a digital wallet.

American Express Virtual Cards with SAP Concur enable employees to make purchases in just a few clicks, while providing organizations with enhanced visibility, stronger controls, and greater efficiency. They also can be used as a payment method within Concur Travel. This capability is available now to select U.S.-based American Express® Corporate and Business customers using Concur Expense with availability for all such customers planned for Q3 2026. 

Last year, SAP Concur and Amex launched a real-time notification (RTN) capability that automatically generates and categorizes eligible business expenses from Amex Corporate Card purchases in Concur Expense. Enrolled cardholders will get real-time notification via the Concur mobile app when making a purchase, so they never miss key details like uploading a receipt or adding attendees for a meal.

SAP Concur teams up with Visa to drive greater integration between Concur Expense and Visa through the Visa Commercial Integrated Partner program. The first integration milestone will be for Concur Expense to enable real-time notifications to automatically create expenses from Visa card swipes and reduce the risk of lost receipts or duplicates. The capability will be available as part of the SAP Early Adopter Care Program in Q3 2026.

SAP Concur will now support RTN from all major credit card networks.

Corporate Travel Experience Enhancements and New AI-Enabled Capabilities

SAP Concur is advancing the corporate travel experience with new capabilities, expanded global availability, and enhanced partner integrations designed to support travelers and travel managers worldwide.

SAP Concur and American Express Global Business Travel (Amex GBT) are announcing new innovations to Complete, an AI-enabled, co-developed solution for booking, servicing, payments, and expensing. New capabilities include AI-enabled travel support with hand-off to a live travel counselor and a specialized home page for travel managers. Concur Expense also integrates with Amex GBT Egencia for customers worldwide. For more about these co-innovations, visit the Concur blog.

For all customers using the new Concur Travel experience, it now fully supports guest bookings, offering an improved reservation workflow for hosting guest travel. Enhanced booking capabilities provide a streamlined experience, allowing guest profiles to be created quickly without having to establish new profiles for recurring visitors each time.

Starting in Q2, India joins more than 150 countries with access to the new Concur Travel experience. With expanded content from Cleartrip that supports all fare brands, seats, bags, and ancillaries, combined with new One-Way Faring capability and mobile user experience, travelers can shop IndiGo and SpiceJet, as well as new supplier additions including Akasa Air and Air India Express.

TripIt by SAP Concur is also enhancing the travel experience with new intelligent, on-device capabilities that help travelers organize plans effortlessly while staying informed about potential disruptions in real time.

• TripIt Pro Image to Plan with Apple Intelligence: Travelers can turn photos or PDFs—including tickets, reservations, event flyers, and receipts—into organized TripIt plans in just a few taps. Using Apple Intelligence’s on-device foundation models, TripIt Pro securely extracts key details such as dates, times, locations, confirmation numbers, and costs, all without leaving the device.
• Expanded TripIt Pro Risk Alerts: Based on the address entered with a trip plan, TripIt Pro monitors breaking news that may disrupt the itinerary. Travelers will now receive proactive, timely alerts about incidents that could affect lodging, car rental, rail, activities, and other plans, in addition to flights, airlines and airports.  

These new capabilities in TripIt Pro are generally available now.

To learn more about announcements at SAP Concur Fusion, or to join the virtual event, visit here.