SAP Concur and the future of artificial intelligence

AI isn’t new to us. We’ve spent over a decade embedding AI into our solutions, and now we’re leading the industry by leveraging revolutionary advances in AI like no other travel and expense company in the world.

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Introducing Joule: the AI solution for SAP Concur

Experience the next evolution in T&E management with Joule, SAP’s AI solution. With innovations that support policy compliance and automate expense reporting, Joule integrates across both SAP and non-SAP systems to turn efficiency into a competitive advantage and help your business move forward faster.

 

Here’s what Joule can help you do

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Speed up expense reporting
When you streamline reviews and approvals, your expense reporting process is significantly faster.
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Improve expense tracking
Search, view, create, update, and delete expense reports, allocations, itemizations, and more.
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Answer questions quickly
You can get fast answers to questions, which will reduce support cases, free admins, and improve employee satisfaction.
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Easily book and modify travel plans
From booking business travel to managing trip changes, Joule delivers personalized, policy-aware support through a conversational chat interface.
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Increase travel policy compliance
Upload travel policy documents to receive personalized, context-aware answers to your policy questions.
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Simplify and speed up group travel planning
With the help of Joule, your team can plan and book group offsite travel up to 95% faster.

Two ways to experience Joule: Base and Premium

Joule Base is available at no cost. Our paid Joule Premium builds on our base option and takes AI assistance for Concur Travel & Expense to a whole new level. 

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Joule Base
  • Booking Agent
  • Trip Changes
  • Conversational help search
  • Policy Navigator
  • Expense transactions
  • Must be activated to use
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Joule Premium
  • Meeting Location Planner
  • Expense Report Validation Agent
  • Expense Automation Agent
  • Joule Base is a prerequisite
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Transform travel and expense management with AI

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Booking Agent
Enables travelers to book trips through simple, conversational requests, generating compliant and personalized itineraries that keep budgets on track.
Learn about Booking Agent
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Expense Report Validation Agent
Guides report completion, provides policy clarity, boosts first-pass approvals, and streamlines the process for everyone.
Learn about Expense Report Validation
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Meeting Planning Agent
Analyzes attendee origins, travel costs, times, and sustainability factors to provide tailored recommendations, transforming a stressful task into a fast, intuitive decision-making experience.
Learn about Meeting Location Planner
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Receipt Analysis Agent
This embedded Joule Agent in ExpenseIt infers missing receipt details with user data and contextual clues, creating more accurate and complete expense entries.
Learn about Receipt Analysis Agent
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Policy Navigator
Retrieves information from uploaded policy documents, helping travelers make informed booking and spend decisions.
Learn about Policy Navigator
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Expense Automation Agent
Automates expense report creation, minimizing manual data entry and streamlining approver reviews.
Learn about Expense Automation Agent
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Audit Rule Configuration
Expense Administrators use plain language to create, search, and understand audit rules, delivering policy compliance with less effort.
Learn about Audit Rule Configuration
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Control Center
Provides visibility into configuration health and offers actionable recommendations to continuously improve program performance.
Learn about Control Center

We put responsibility first

As excited as SAP Concur is about AI’s potential, we’re also aware of concerns around its use. Our commitment to ethics and data privacy is as strong today as ever. As AI evolves, we pledge to deliver secure and reliable AI experiences. 

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Bring AI to your T&E solution with SAP Concur

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