T&E Manager at Deloitte Consulting Shares Top Read for 2022

Our 2022 top book and podcast recommendations from thought leaders across the travel and expense (T&E) industry is now available! Oren Geshuri, T&E SAP Concur Practice Manager at Deloitte Consulting LLP, shares why he recommends Conflicted: How Productive Disagreements Lead to Better Outcomes by Ian Leslie:

Q: Why did you select this book as your recommendation for 2022?

A: Modern corporations are organizations of people, and wherever there are people, there is inevitably conflict. In my experience, consulting work is equal parts problem-solving and mediation between parties who don’t understand each other’s language. In business, disagreement is often the signpost of opportunity for organizational or systemic transformation. We should learn to sculpt the clay of conflict into a form that suits our needs.

Q: How do you think your colleagues in the T&E industry could benefit from the advice in this book? 

A: In an era of quarantines and remote work, corporate travel spend has plummeted, and T&E programs are now firmly in the grip of financial executives (e.g. CFOs) who are resistant to opening the faucet again. Travel Managers are facing an uphill battle when trying to reeducate their organizations on the value of business travel and how it contributes to the company's bottom line. The ability to make conflict more productive has never been more relevant.

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