Concur TripLink was the first solution of its kind to extend the benefits of a managed travel program to direct supplier bookings by giving companies visibility into their employees’ travel regardless of where the booking takes place. The solution also gives employees access to their company’s negotiated rates and any additional ticket types or booking options that are available on supplier websites, while still allowing travel managers to administer policy and get a consolidated view of all travel program data.
Now, Concur TripLink is being expanded in EMEA with the addition of TripIt Pro. This gives companies visibility into even more travel bookings, and a way to enhance employee satisfaction by providing sustainability and safety tools as part of their travel programs.
Increase travel program satisfaction with tools that help travelers
TripIt the world’s highest-rated travel-organizing app, is now available to all Concur TripLink customers across EMEA in its premium version, TripIt Pro. The app has also been adapted into French, German and British English, and now supports travelers in these local languages.
TripIt Pro keeps travelers organized and one step ahead, with helpful alerts and updates throughout their trip. This makes every trip easier for travelers and gives companies an easy way to boost travel program satisfaction.
TripIt Pro also gives companies a way to extend the support they provide to their travelers, with features that range from helping employees track and offset their carbon footprint to showing health and safety scores for the neighborhoods they are visiting.
Expand travel program visibility across multiple booking channels
Concur TripLink connects travelers, trips, and itineraries across multiple channels. This gives companies a consolidated view of all travel program data that makes it easier to provide duty of care and apply negotiated rates and travel policies to booking made in multiple channels.
Concur TripLink captures travel bookings directly through its global network of connected suppliers, which includes popular suppliers like Lufthansa, British Airways, Accor, Sixt, Booking.com, and Trainline Europe, among others. With the addition of TripIt Pro, travelers can now also forward almost any type of travel plan—including train, flight, and hotel reservations that are booked through suppliers or online travel agencies that aren’t part of the Concur TripLink supplier network—to firstname.lastname@example.org and that reservation is organized into a master itinerary within their TripIt account. Those bookings are then also made available to travel managers within their SAP Concur offering, alongside bookings made in Concur Travel or directly with connected suppliers, giving companies visibility into travel plans regardless of where they are booked.
By increasing visibility into bookings made across multiple channels, Concur TripLink has captured more than $2 billion in supplier-direct bookings between 2017 and 2019 from approximately 14 million eligible users across 15,000 organizations.
For more information about Concur TripLink, visit Concur.com/TripLink