Taking the Wheel with Travel

It’s no surprise that travel programs have been all over the road in the last few years. And as you’ve tried to straighten things out again, leadership has been asking with more and more regularity that you help them see even further down the road. They’re asking you to help them lead and asking your travel program to help drive the business.  

Specifically, they want visibility into the value (the ROI in real numbers) of your travel program – while at the same time, travelers are demanding safer, smoother experiences, or they’ll simply say “no” to the trip.  

So what does it take to grow your leadership role within the company while growing your travel program? Good question. You’ll find the answers, and a good deal more, in a recent eBook entitled “Guiding Travel through Uncharted Territory: 6 Tactics for Personal and Program Growth.”  

But first, a few more questions.  

• Do your travel program goals align with your organizational goals?  

Your CEO and CFO need travel to drive business performance, so they need your program to be more finely tuned and effective than ever. Getting there means demonstrating how you’re going to meet the C-suite’s objectives. Learn more. 

• Are your processes flexible enough to adapt to changes in the market?  

Examining your policies and program more frequently is the key to resiliency in a fluctuating economy. And shortening your planning cycles is the key to staying agile. Learn more. > 

• Do you have a backup for TMC labor shortages?  

If you think you have travel questions, think of the questions your travelers have. So much has changed that they’re flooding understaffed TMCs with calls no one can answer. Your booking tool will have to pick up the slack. Learn more.

• Where does the traveler experience rank on the list of things you’re thinking about?  

If booking after booking and trip after trip are a pain in the process for travelers, it can mean the difference between them staying in their jobs or looking for a new ones. You need to find new ways to listen to them and make travel more enjoyable. Learn more. 

While these might be concerns, they aren’t conundrums. There are answers and insights, technologies and tools – and as the “Guiding Travel” eBook points out, a series of tactics you can take to drive the business forward by driving a better travel program.  

You just need to take the wheel.