Travel and Expense
How Concur Expense Works
Manage spend from anywhere, at any time, with Concur Expense.
SAP Concur solutions connect all your expense, travel, and vendor invoice spend in one system, providing a single way to manage spend from end-to-end, gain greater visibility into transactions, improve compliance, and simplify the process for everyone.
What Is Concur Expense and How Does It Work?
When you need to capture spend at the source and gain visibility down to each detailed transaction, look no further than Concur Expense. By integrating travel and expense in a single solution, Concur Travel & Expense, employees can go from trip to expense report with one click.
Plus, our smart matching technology practically writes the report for the employee by:
- Combining credit card transactions, booked travel, and e-receipts
- Using built-in audit rules that instantly highlight any exceptions
- Giving finance leaders a unified view of travel and expense spend
Taking advantage of hotel e-receipts means employees don’t have to stop at the front desk for a copy, and their expenses will be automatically itemized. The system also notifies employees of incomplete entries to ensure thorough, accurate, and complete expense reporting every time.
The intuitive interface makes it easy to manually add expenses, and for mileage reimbursement, users can pair it with tools like Drive to simplify tracking. Once an expense report is submitted, Concur Expense allows employees to visually track the status as it moves through the approval workflow.
With the SAP Concur mobile app, users can:
- View, add, and submit expense reports from anywhere
- Track expense status through the approval workflow
- Managers can review and approve expenses on the go
Connected Tools for Concur Expense
When business travelers are on the road, SAP Concur solutions make expense reporting easy with ExpenseIt, part of the SAP Concur mobile app. With this innovative feature, travelers simply use their smartphone camera to capture and upload an image of a receipt.
Concur Expense ensures all details are accurately captured, including:
- Amount
- Date of transaction
- Vendor
- Expense type
- Location
Employees can further extend the value of their SAP Concur solution and simplify expense reporting by connecting to our ecosystem of partner apps.
How Concur Expense Analytics Help You Track and Control Spend
Track the metrics that matter with easy-to-use dashboards that provide:
- A clear view of what’s being spent and where
- A holistic view of travel KPIs
- Actionable insights delivered directly to your inbox
Tungsten Automation took data from the solution’s reporting tool and used it to reduce travel spend. “We started using accrual reports. Looking at actual travel patterns in real time allowed us to see where travelers were overspending. That visibility allowed us to put some actions in place and reduce travel spend by 15 percent over a two-month period,” said Lori Ceccanese, Manager of Accounts Payable at Tungsten Automation.
Concur Expense Integrations: Automate Processes and Boost Productivity
As an added benefit, SAP Concur financial connectors work with your ERP CRM, human resources, and accounting systems give you a unified view of all your data.
SAP Concur offers built-in integrations with ADP, NetSuite, QuickBooks, Salesforce
and connections to other systems through our partner network, giving your team a timely, accurate, and complete financial picture.
What does this look like in practice? For Uber, it meant transforming expense management as the company grew. With the company’s rapid growth, Uber’s expense organization saw an opportunity to streamline and automate its work to better deliver for employees without expanding headcount.
Using Concur APIs, Uber for Business functionality, and home-grown automation solutions, the team reduced several expense bottlenecks. The company created a chatbot to help employees finalize expenses by attaching receipts and also deployed help desk automation that allows employees to quickly resolve support tickets.
Through thoughtful automation, Uber has achieved:
- 5,000+ employee hours saved
- 70% automation of expense-related help desk ticket resolutions
- 90%+ corporate card adoption rates
The Benefits of Using Concur Expense
Harness the power of our travel, expense, and invoice products in a single solution that helps your employees be more productive. You’ll get transparency and visibility into employee spend, the ability to enforce policy, and the agility to make intelligent spend management decisions.
Want to see Concur Expense in action? Check out our five-minute Concur Expense Self-Guided Demo.
Frequently Asked Questions About Concur Expense
How can an expense management tool improve employee productivity?
These tools automate mundane tasks like receipt tracking and report generation, freeing up employees to focus on more strategic activities. The ability to capture and submit expenses via mobile devices also enhances productivity by allowing employees to manage expenses from anywhere.
How can expense management tools help reduce fraud?
Automated expense solutions flag outliers and non-compliant entries, reducing the risk of fraud. Built-in audit trails and exception reporting provide visibility into the approval process, helping detect and prevent fraudulent activities.
How does AI enhance the functionality of expense management solutions?
AI technologies automate expense categorization, fraud detection, and predictive analytics. This allows for more accurate reporting, faster processing times, and insights that can inform strategic financial decisions.
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