In May 2021, Oxford Economics and the SAP Concur organization surveyed more than 500 senior business leaders spanning seven countries about their economic recovery strategies. Respondents revealed that: increasing agility is their top functional goal, yet difficulties implementing changes to company culture and digitizing manual operations remain top challenges
Now, more than ever, finance and IT leaders are in an ideal position to lead their companies toward greater business agility and resilience.
Top benefits of digitization in the new world of work
You might already know that automating spend management could help your business reduce costs and free up employee time for more revenue-producing activities. Perhaps you’ve even automated some key finance functions. But fully digitizing your financial processes can lead to a significant return on investment.
For businesses in the global survey that have already digitized their expense, invoice, and cash flow management:
- 43% cite increased agility and resiliency from digitizing AP
- 42% cite increased productivity from digitizing expenses
- 35% cite increased functional collaboration by digitizing cash flow management
How does that level of digitization equate to actual cost savings? Research conducted by AMI-Partners found that, on average, small to midsize companies saved:
$30K annually after implementing an automated expense solution
$34K annually after implanting an automated invoice solution
For Concur Expense and Concur Invoice customers, the savings were even greater at $39K annually with each solution.
The Association of Certified Fraud Examiners estimates the typical organization loses 5% of its revenue to fraud every year, which means you’ll have plenty of reasons to build a business case for fully automating your finance processes.
Ready to create your digitization plan? Here’s how
There are four key recommendations highlighted in the Oxford Economics report following the May 2021 global survey. Consider how you might apply these recommendations to your recovery plans:
- Think long term with your agility strategy. Digitization is not just a quick fix, and leaders should resist going back to old ways of working. Instead, consider using the pre-recovery period as an opportunity to redefine strategy and reorganize financial processes to achieve long-term success.
- Build on lessons learned. For businesses to remain flexible and agile, leaders need to freshly evaluate the effectiveness of their current spend management processes, and then consider how adopting newer spend management methods and solutions can boost their ability to navigate future uncertainties.
- Improve finance and IT collaboration. As the two functions assume a more strategic role, the finance and IT functions must work effectively together to meet their organizational and functional goals. They can do this by communicating their organizational and functional goals clearly, and by working together to ensure technology is in place to meet those goals. Better collaboration will drive better financial management, create efficiencies, increase productivity, and ultimately help grow the company.
- Use technology to keep up with the pace of change. The business world has quickly adapted to recent events—cloud, mobile, and AI technologies are increasingly the foundation of a solid technology infrastructure. Manual or semi-automated processes limit the ability to capture and connect the financial data needed for accelerating strategic business decisions.
You can learn more about how Finance and IT leaders are guiding post-pandemic strategy by downloading the Oxford Economics full report: Leadership In a New Era.
There’s no spend to waste. It’s time for SAP Concur solutions
Your future business resilience and agility relies on your actions today. Take the first step toward digitizing your expense, travel, and invoice management. We’ll show you how.