At SAP Concur, we’ve remained focused on ensuring our customers can access all relevant business travel content, regardless of the source of that content. Since 2019, all our customers have had access to NDC content from British Airways and the Lufthansa Group through our Select Access (Travelfusion), making Concur Travel the first corporate online booking tool (OBT) to provide customers with access to NDC. Over the past year, we have continued to make progress to deliver relevant NDC content to our customers.
We’re pleased to announce that SAP Concur will make available connections to United Airlines NDC content for all our customers next week through Select Access. United’s NDC APIs will display United’s bundles of ancillary services, which customers can configure easily in Concur Travel, and are uniquely available through the NDC channel. United has been a North American pioneer in multi-channel distribution and was the first airline to connect to Concur TripLink.
In the future, Concur Travel plans to obtain NDC content via the GDSs when SAP Concur believes that a robust, scalable, and commercially transparent solution is available.
We encourage customers interested in connecting to airlines directly through NDC to meet with their preferred airlines to understand the actual and immediate benefits of getting NDC content this year. Customers should also meet with their TMC to discuss how the TMC can support their needs and what additional costs they may incur to support this new channel.
For a more in-depth analysis of NDC, check out this article from Charlie Sultan, SVP, Global Content, Market and Supplier Strategy, SAP Concur.