Why This CFO Chose SAP Concur Over Competitors

When Centrak hired a new CFO, the company was already a SAP Concur customer. But the CFO saw an opportunity to go further and turned an existing investment into a more powerful engine for compliance and cost control. Fresh Eyes, Smarter Strategy: Rather than starting from scratch, Centrak asked a simple question: are we getting everything we could from SAP Concur? The answer led Centrak to activate Intelligent Audit, SAP Concur's combination of AI and human-based review services, to more effectively enforce T&E policy, ensure employee compliance, and prevent overspending. Compliance as the Core Requirement: For Brian, robust auditing isn't a feature, it's the foundation. Spend visibility, policy enforcement, and employee compliance are non-negotiables. Any gap there isn't a trade-off worth making. When the Competition Came Knocking: Centrak was approached by SAP Concur competitors during Brian's tenure. He gave them a fair look. Ramp's card-forward model and point-of-purchase controls were notable but his hesitation was real: could they match the compliance depth, travel booking experience, and partner network that Centrak already had with Concur? He didn't think so. Why They're Staying: When peers ask Brian why Centrak remains on SAP Concur, his answer is straightforward:

  • Most robust, most comprehensive T&E platform available
  • Broadest choice of vendors and TMCs
  • Best compliance capabilities
  • One platform that covers everything

"You really have everything you need within the four walls of SAP Concur." — Brian Vance, CFO, Centrak