How SAP Concur Intelligent Audit Transformed Centrak's T&E Compliance

When a new CFO took the helm, manual expense auditing was consuming days of staff time, missing policy violations, and leaving compliance gaps that were simply unavoidable at scale. Reviewing just 65–70% of expense reports wasn't good enough. Implementing SAP Concur Intelligent Audit, a combination of AI and human-based review, transformed their travel and expense process end to end:

• 100% of expense reports are now reviewed and audited, eliminating compliance blind spots
• Audit cycle time was cut from 5 days to 3 days, freeing staff for higher-value financial work
• Financial reports reach the board and investors faster, enabling more proactive strategic conversations
• A 2-page T&E policy was expanded to a comprehensive 8-page policy, because they finally had the tools to enforce it

The result? Greater compliance confidence, no leakage, and a finance team that can focus on strategy, not paperwork. Learn more about SAP Concur Intelligent Audit: https://sap.to/6054B1LzBj