Tungsten Automation

Spend decreased 20%; reports done 50% faster.

Results

50%

reduction in time spent preparing and submitting expense reports

Tungsten Automation® has been at the forefront of digital workflow transformation for nearly four decades. The company is a trusted global leader in intelligent workflow automation, providing businesses with solutions to automate their most data-intensive business workflows. When Tungsten Automation needed help managing its own travel and expense process, they turned to Concur® Expense which resulted in significant savings. When Tungsten Automation integrated Concur® Travel a few years later, they saw even more savings—both in time and money.

Why Tungsten Automation Prefers SAP Concur Solutions:

Number of full-time expense processors in the U.S. reduced from two to one.
Switzerland service center reallocated headcount for two full-time processing positions.
Employees spend half as much time preparing and submitting expense reports.
20% decrease in total travel spend with more in-policy bookings.

"I just booked three weeks’ worth of trips in less than half an hour. I could never have done that waiting for the travel desk to open. News spread like wildfire. Employees were saying to colleagues, ‘You have to try this new system.’ They love that they can book air, hotel, and travel at the same time,”

- Lori Ceccanese, Manager of Accounts Payable