ACV Auctions

ACV Auctions Scaling Travel: Cutting Invisible Spend, Boosting Compliance with SAP Concur solutions

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corporate credit card feed integration from American Express automatically imports transaction data into Concur

ACV Auctions modernized travel and expense management as it grew from a regional to an international workforce. Facing thousands of monthly expense reports, inexperienced mobile-first users, and costly “invisible spend,” the team turned to SAP solutions including TripLink, WalkMe and Verify plus integrations to their card provider and their ERP to regain control.

TripLink captured off-channel bookings to reduce invisible spend and strengthen vendor negotiations.
WalkMe and the Concur mobile app simplified expense reporting for users who only use phones.
Verify and Consultative Intelligence automated audits, freed finance teams from manual reviews, and generated actionable business insights.

"I really do believe that Concur is improving productivity for our travelers. It's making it easier for them to not only book their travel, whether they prefer to do that through TripLink or directly in the app, but then complete their expense report at the end of the trip."

- Kate Hokenson, Senior Manager, Corporate Accounting