AI in business travel: Efficiency engine or compliance risk?

A business man walking outside, on a city street looking at his mobile phone.

AI enhances compliance and cost control, driving stronger policy adherence while simultaneously presenting risks, such as fraud, data misuse and algorithmic bias.

Insights from the SAP Concur 7th Annual Global Business Travel Research Report show that,

  • 99% of travel managers and 88% of business travelers are comfortable with AI supporting travel booking or rebooking.
  • At the same time, 10% of travelers suspect that their colleagues may falsify receipts using AI – while 22% believe it's very likely to happen.

Explore our latest Travel Leaders Insights series edition, "AI in Business Travel: Efficiency Engine or Compliance Risk?"—featuring conversations with global travel leaders—to discover how to leverage AI’s benefits, manage its challenges, and enhance your business travel management.

Download the full report today.

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