Stewardship at Scale: Inside World Vision's Global Spend Strategy

What does travel and expense management look like when there's no reliable electricity, no stable internet, and card payments aren't an option? In this episode of the SAP Concur Conversations podcast, Ben Andrews, Global Spend Management Director, and Bob Perkinson, Global Spend Manager, from World Vision share how they manage global spend across some of the world's most challenging environments. Hear how a confederated, 100+ country organization balances global standardization with local flexibility, why trust (not mandates) drives adoption, and how World Vision is applying AI responsibly — cleaning messy, human-entered data and modeling — while staying true to a mission of good stewardship. It's a candid look at what it really means to innovate when you're accountable to donors, beneficiaries, and the field realities in between.