Proof over promises: SAP Concur customers talk openly about integration

Real customers, real results: What SAP Concur integration delivers

When it comes to integration, promises only go so far. The experiences of real customers tell a clearer story.

In this collection of customer stories, organizations share how connecting SAP Concur with their ERP, HR, accounting, and card platforms has reduced manual work, improved visibility, and strengthened financial control. Download the eBook to explore how companies of all sizes integrate Concur solutions with the systems they rely on every day—and the business outcomes they’ve achieved.

How does T&E integration with ERP and accounting systems change financial operations?

When T&E data flows directly into your ERP, manual posting becomes automated, reconciliation happens faster, and your finance team works from one accurate picture of spend. SAP Concur customers report consistent gains across ERP platforms including SAP S/4HANA, Microsoft Dynamics 365, NetSuite, Xero, Sage Intacct, and multi-ERP environments.

What does it look like when HR and Travel & Expense work together?

Connecting employee identity data with T&E workflows removes friction for employees and reduces manual coordination for finance and HR teams. KIKO Milano, for example, reduced manual expense-management activities by 50–55% and cut support tickets by 95% after integrating SAP Concur with its HR system and SAP S/4HANA. Edgewell Personal Care improved data accuracy from 29% to 96% by creating a continuous flow of people data through HR, finance, and travel systems.

Why card feed integration matters

When corporate card transactions sync automatically into Concur Expense, employees stop chasing receipts and finance stops chasing data. The Mushroom Group saved up to 30 days on credit card reconciliation by automating daily card transaction imports. ACV Auctions connected American Express card feeds to automate expense-data synchronization and accelerate data transfer into their ERP.

What travel & expense integration means for audit and compliance

SAP Concur integration can reduce audit exposure by removing manual touchpoints from the process entirely. At BeOne Medicines, integration enables auditors to see the end-to-end workflow in action, resulting in fewer questions and more time saved. At Fonterra, daily ERP integration reduced the need for accruals and improved financial governance and control.