Proven ROI and Benefits of Concur Travel and Expense

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Managing travel and expense is no longer just an administrative task. It's a strategic priority. Organizations face mounting pressure from inflation, regulatory change, and growing spend complexity, yet many still rely on manual processes that waste time and increase risk. IDC research shows that organizations using SAP Concur solutions experience an average of $3.1 million in annual benefits. In recent Emerald Group Research, 72% of Concur integrated T&E users reported 100% ROI or more, compared to just 49% of competitor users.

How SAP Concur Drives Measurable T&E Outcomes

SAP Concur delivers more than software. It's a connected suite of T&E solutions that simplifies operations, automates workflows, and surfaces data-driven insights, all designed to help your organization move faster and spend smarter.

Five proven areas of impact

Save time and simplify workflows.

Employees at organizations using SAP Concur reduced average annual hours spent on expense reports from 17.4 to 8.1 after implementation, a reduction of more than half. 83% of users reduce month-end close by a full day through automated financial data flows, and 63% successfully connect their T&E solution to their ERP system, compared to 37% of competitor users.

Reduce costs and improve compliance.

59% of organizations with integrated T&E through Concur identify more cost-saving opportunities faster. Policy compliance rises significantly: 82% of employees comply with T&E policies with SAP Concur in place, up from 63% before implementation. Built-in fraud detection, predictive expense analytics, and automated policy enforcement keep spend visible and controlled.

Make smarter, faster decisions.

82% of Concur T&E users gain visibility into most of their T&E spend, enabling more precise forecasting and faster audits. 63% make business decisions with greater confidence. For organizations using Joule with SAP Concur, AI-powered planning tools cut planning time by up to 95%.

Enhance employee productivity and satisfaction.

64% of users say the speed and usability of Concur integrated T&E solutions deliver higher satisfaction than competing products. AI-driven personalization, automated receipt capture via ExpenseIt, and real-time corporate card integration reduce friction at every stage. And employees receive reimbursements a full day faster than with competitor solutions.

Scale with confidence.

With 700+ partner integrations, 330+ ERP connections, and collaboration with 300+ travel management companies, SAP Concur supports businesses at any scale. Value-added solutions including Joule Premium, Concur Detect by Oversight, and Concur Advanced Care extend your T&E capabilities as your organization's needs evolve.

Recognized as a leader across all four 2025 IDC MarketScape reports and a G2 Best Software Award recipient for six consecutive years, SAP Concur brings more than 30 years of T&E management expertise. The result is a 406% three-year ROI, a 5.1-month payback period, and $1.6 million in average annual T&E cost savings.

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Explore the full data behind SAP Concur's measurable T&E outcomes, from time savings and compliance gains to AI-powered capabilities and total cost of ownership.