Hitachi Energy

From launch to global scale: Hitachi Energy transforms in record time

Results

350,000 expense reports and €250 million in transactions processed

plus 165,000 travel bookings at 70% adoption - just three years after pilot

Hitachi Energy, a global leader in electrification and power grid technologies, needed to rapidly transform its fragmented travel and expense landscape into a unified, scalable solution. Following a major organizational transition and operating across more than 60 countries, the company faced mounting pressure to replace disconnected systems while maintaining business continuity.

By implementing SAP Concur Travel and Expense, Hitachi Energy consolidated multiple local processes into a single global platform, improving visibility, standardizing compliance, and streamlining the user experience for employees worldwide.

The result: a fast, large-scale transformation that enabled real-time insights, strengthened financial control, and supported a more agile, globally connected organization—ready to meet the demands of a rapidly evolving energy sector.

"Delivering a global, efficient travel and expense solution took more than advanced technology - it required trust, speed, and strong collaboration. Thanks to the partnership between SAP Concur, Hitachi Energy, and our global travel agency, we successfully integrated diverse systems and accelerated implementation. This success shows that when we unite with purpose and agility, even complex challenges become opportunities. Together, we go further."

- Armin Ploetz, CPO and Head of Common Shared Service, Hitachi Energy