Travel and Expense
How Real Organizations Improved Business Travel & Expense Management with SAP Concur Solutions
You’ve probably heard that business travel and expense management solutions help automate compliance, improve spend visibility, optimize business operations with AI innovation, and increase employee satisfaction. But how do these gains materialize in the real world? And how can your organization take advantage?
Real Customers Share SAP Concur Benefits
Hearing how real customers have tapped into SAP Concur benefits brings the power of intelligent business travel and expense management solutions into tighter focus. Travel and finance professionals from Mastercard, ACV Auctions, Orthofix, and other businesses recently shared their positive Concur experiences in candid interviews. In the three videos shown below, they describe how Concur solutions made their challenging jobs easier and helped their organizations and fellow employees be more productive.
Hear about the benefits these organizations achieved and read how Concur can help with business travel and expense management solutions that:
- Automate compliance management and strengthen spend visibility.
- Use AI innovation to optimize business operations.
- Increase employee satisfaction by freeing time for meaningful work.
Solutions to Simplify Compliance Management and Increase Spend Oversight
Reporting from Verify, the AI-driven solution for expense auditing, revealed employees at ACV Auctions were unclear on receipt requirements. In response, the company bolstered its training to increase understanding and awareness. At Orthofix, the compliance team was able to scrutinize cases of high-dollar meals charged in lower-cost cities and implement an additional approval step in the workflow. Both instances demonstrate how integrated business travel and expense management solutions can boost compliance 28% with AI innovation and compliance automation.
How Concur Solutions Help Automate Compliance Management and Improve Spend Visibility
- A single, integrated business travel and expense management platform closes gaps and blind spots in your view of spending. This makes it easier to see and control spend while reducing the time and effort to manage expenses, travel, and invoices. Completing the picture is the ability to connect to over 330 ERP systems.
- With greater spend visibility, organizations can see how policies are working and readily refine them as problems are identified and business needs change.
- Verify and Intelligent Audit make it possible to automatically check every expense and report, allowing teams to focus on resolving exceptions instead of hunting for them.
The Smarter Way to Manage Spend
Concur’s integrated, intelligent platform for expenses, travel, and AP automates compliance management, enables spend visibility, and taps AI innovation to streamline workflows.
Get the ebookIncreasing Productivity and Efficiency with AI Innovation
Customers attest to the ways AI innovation is saving their teams, end users, and organizations time and money. They cited ExpenseIt deciphering receipts, Concur Expense itemizing hotel expenses, and the Expense Assistant feature automatically creating expense reports for employees. One singled out Intelligent Audit for saving her organization 2,000-plus hours. Overall, Concur users process expense reports 5 times more efficiently and save 23% in business travel and expense management costs.
How Business Travel and Expense Management Solutions Use AI Innovation to Drive Productivity and Efficiency
- Joule helps analyze meeting locations, suggests the most efficient choices, offers travelers personalized options, and reviews expense reports for mistakes before submittal.
- Concur Travel guides travelers to compliant options and provides pre-trip resources.
- The TripIt Pro organizer delivers real-time alerts about disruptions, offers alternatives, and keeps travelers on schedule and on the job.
- Concur Request reduces time spent researching trips and submitting cost estimates by 83%.
- Intelligent Audit and Verify spot out-of-policy expenses, allow employees to quickly resolve issues, and help finance teams see trends and adjust policies.
AI at Work: The Future of T&E Is Already Here
Learn how AI-powered tools from Concur bring intelligence to every step of the T&E process, transforming workflows and optimizing business operations.
See the infographEnhancing Employee Experience by Minimizing the Mundane
Employees want meaningful work , not mundane tasks. Mundane might be a kind way to describe manually comparing prices and booking compliant trips, collecting receipts while on the road, and filling out an expense report when home. For good reason, customers recognize a better employee experience as an added benefit of intelligent business travel and expense management. They point to tools like the Concur mobile app and TripLink, which help streamline bookings and expense report submittal. These capabilities empower employees to stay on top of travel and expense management instead of tasks piling up to be dealt with later.
Tools for Optimizing Business Operations While Improving Employee Experience
- When AI-powered travel and expense management increases spending visibility, automates compliance, improves efficiency, and manages labor-intensive tasks such as value-added tax (VAT) reclaim and taxable employee benefits, finance teams can focus on optimizing business operations.
- Travelers can estimate, request, and book a trip without having to read a policy manual or worry about whether their choices are compliant.
- Employees can snap pictures of receipts and details are automatically gathered, categorized, and sent to expense reports, which are also populated with details from corporate card purchases. Streamlining the T&E process increases accuracy and speeds up reimbursements.
Making Time for More Meaningful Work
Learn five ways to increase employee satisfaction for your finance team while also improving efficiency.
Get the tip sheetConclusion
Organizations look to Concur solutions to help solve problems, seize opportunities and—in a world where economic uncertainty is a given and efficiency essential—move their businesses forward. We continue to anticipate business needs and innovate to meet them, so it’s fulfilling when a customer recognizes that and calls us “great partners.” Or when another—speaking of AI but also speaking to our goal—says intelligent solutions are “definitely going to make my job easier in the future.”
FAQ: How Intelligent T&E Solutions Improve Business Travel and Expense Management
Q: How do intelligent travel and expense management solutions strengthen compliance?
A: Integrated tools like Verify and Intelligent Audit automatically review every expense, find policy gaps, and help organizations refine rules as needs change. This clarifies oversight and streamlines compliance management.
Q: How does AI innovation in travel and expense management optimize business operations for travel and finance teams?
A: AI-powered features—such as ExpenseIt for receipt capture, automated report creation, and hotel itemization—remove manual steps that slow employees down. Concur users overall process reports five times more efficiently, and one customer reports saving 2,000+ hours auditing expense reports.
Q: How do travelers benefit from Concur solutions?
A: Employees can book compliant trips, capture receipts on the go, and submit reports through the mobile app. With fewer mundane tasks and faster reimbursement, the travel booking and expense reporting processes are simpler and more satisfying.
Q: How do integrated business travel and expense management solutions help manage spend?
A: By unifying travel, expense, and invoice data, organizations gain clear spend visibility and can quickly identify trends, adjust policies, and prevent out-of-policy costs.
Q: What do customers say about the impact of Concur solutions?
A: Organizations like Mastercard, ACV Auctions, and Orthofix report easier workflows, higher compliance, and improved productivity, all of which help them navigate today’s travel and expense challenges.
