Make the most of your SAP Concur solutions

Product users can leverage our many valuable trainings, FAQs, community connections, and more.

Connect with other SAP Concur users and get the support you need, when you need it

SAP Concur Community

SAP Concur customers and users come together here to share insights and expertise that help make the most of our solutions.

Visit the community

In-product help

Log in to www.concursolutions.com and click “Help” for training resources or “Company Notes” for information from your company’s SAP Concur administrators.

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System status

Use the Concur Open dashboard for up-to-the-minute information on service availability and performance by product and location.

Go to Concur Open

SAP Concur trainings

Take advantage of these training resources to learn about our products, reports, and more.

Standard edition Professional edition

Advanced technical help for User Support Desk participants

User Support Desk (USD) is a paid SAP Concur service that many companies add to receive first-level technical support. Some companies choose to provide support internally, so not every SAP Concur customer has USD. To find out if your company has this service:

  • Log in to your SAP Concur account
  • Click “Help” and then “Contact Support”
  • If your company has USD, you’ll be taken to the User Support Desk Portal
  • Here you can find phone numbers, chat with experts, or create a help ticket

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Where to turn if your company doesn’t have User Support Desk

Internal support is typically provided by those who approve expense reports, invoices, or travel. So, start with your accounting, payroll, or travel and expense departments. You may also find contact information for SAP Concur administrators by visiting “Company Notes” on your SAP Concur page.

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