SAP Concur Research Insights: Business Travel in U.S. Utilities

Man at a windmill energy plant using a tablet and looking out

Now in its eighth year, the Global Business Travel Survey reveals what’s working, what’s changing, and where organizations may need to rethink their approach to business travel.

Beneath the headlines, this year’s findings reveal several themes in U.S. Utilities that are redefining business travel.

Here’s a look at some of them:

Trust and policy in practice
- Nearly half of business travelers say they bend or break travel or expense policy.
AI in business travel is outpacing policies
- 72% of business travelers say they would use shadow AI tools, or non-approved AI tools.
Business travel is valued beyond the financial
- 93% of business travelers say it benefits their mental and physical health.

Download the U.S. Utilities Report to get the local picture of today's business travel landscape.

About the research: The eighth annual SAP Concur Global Business Travel Survey is based on insights from 4,800 travel stakeholders across the globe. The study was conducted April 1-20, 2026, in partnership with Wakefield Research.

Gain access to all premium content once you fill out the form.

Please share some information about yourself to receive premium information that can help you solve the major travel and expense challenges businesses face today.

Concur respects your privacy. The information you provide us is intended for internal use only, and we will not share, sell, or distribute your information. View our privacy policy. You will receive educational information and news about Concur products and services.

First name

Last name

Phone number

Business email

Company name

Postal Code

Country

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Speak with a specialist

Have a specialist contact you to find automated solutions to help your business see spending clearly and manage it proactively.

Can we still reach you at:

How can we help you?

First name

Last name

Previous Concur User

Yes

Have you used a SAP Concur product at a previous employer? *

Phone number

Business email

Company name

Job title

Country

Number of employees

Industry

Postal code

Comments

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

SAP Concur Research Insights: Business Travel in U.S. Utilities

Download the resource

Gain access to all premium content once you fill out the form.

Speak with a specialist

Reports

Reports

Reports