Strengthening Expense Compliance in the Age of AI: Key Insights from Industry Peers in Energy and Utilities

Man in an engine room facility looking at a tablet

In a recent SAP Concur customer survey, energy and utilities organizations with 500-15,000+ employees answered questions on how they approach expense auditing, manage compliance risks, prevent fraud, leverage AI and automation, and prioritize improvements to their travel and expense programs.

Explore key findings from the September 2026 survey of SAP Concur customers in energy and utilities, including:

  • 100% of respondents agree their expense compliance programs have room for improvement.
  • 71% are already using AI capabilities in their travel and expense processes or evaluating AI use cases for expense management.
  • 29% would prioritize using AI to automatically flag suspicious or non-compliant expenses, while another 29% would prioritize reducing manual reviews and approvals.

Discover how energy and utilities organizations are strengthening fraud prevention, improving travel and expense (T&E) compliance, and exploring AI-powered automation to enhance expense auditing and risk management.