Navigating Business Travel in an Uncertain World

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Business travel is entering a new era. One defined by purpose, resilience, and smarter decision-making. This whitepaper explores how organizations can balance cost control with traveler well-being, compliance, and flexibility in today’s evolving landscape. Backed by insights from SAP Concur’s Achieving Outcomes series and primary traveler/manager research, this piece highlights shifting traveler expectations, the rise of hybrid work, proactive duty-of-care strategies, and how leaders can build adaptive, intelligent travel programs that support both employee experience and organizational goals.

It offers practical, research-backed guidance for travel, finance, HR, and risk leaders navigating an increasingly complex global environment.

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