How to get in‑product help
If these steps don’t work, it’s likely you are not an Authorized Support Contact or an S user. Click below to check what support options are available to you.
Click the “?”
Cick on the question mark icon. You should see it in the upper-right corner of the page.
Select “Contact Support”
Select “Contact Support” from the dropdown menu. You’ll be directed to the support portal.
If you don’t see “Contact Support”
If you don’t see “Contact Support,” click the headset to the left of the question mark. Choose “Sign In” from the menu and then “Get Support.”
Get product help and connect with other Concur customers
SAP Concur customers and users come here to get answers, access resources, and share insights and expertise to get the most out of our solutions.
Visit the community
Use the Concur Open dashboard for up‑to‑the‑minute information on service availability and performance by product and location.
Go to Concur Open
Additional resources for Authorized Support Contacts
An Authorized Support Contact (ASC) is a permission assigned to 2-5 people within your organization that grants even more access to SAP Concur support and resources. Visit the ASC Resource Library for additional resources that offer instructions in various languages.
Other avenues for Authorized Support Contacts to get help
Get release notes, guides, and other resources that will help you install, configure, and use our products.
Access the portal
