A recent Forrester research shows employee experience is one of the most important factors in achieving key business objectives. What's driving the new focus on employee experience?
Happier, engaged …
NeoSystems is an organization that is structured on a project basis, like the government contractors it serves. Expenses for each unique project must be tracked appropriately, charged to proper work b…
How do corporate travel managers address sustainability in their travel programs?
56 % mandate or encourage travelers to fly direct whenever possible.
58 % mandate or encourage travelers to share tran…
Environmental concerns, particularly, climate change, appear regularly in mainstream press, with recent headlines dominated by Greta Thunberg’s travels and news such as Eurostar’s and Thalys potential…
It’s simple: when the employee experience is better, the customer experience is better. And that means business gets better, too.
One easy way to get there? Taking travel and expense tedium off the t…
For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success, bu…
Every business wants to provide a winning experience for their customers - one that drives sales and growth. But what's often overlooked is the degree to which employee happiness drives the quality of…
Financial decision makers (FDMs) understand the negative impact unmotivated employees can have on company performance and the cost of replacing skilled staff. These challenges can hurt a firm’s bottom…
Did you know companies with exceptional employee experience see the following?
• 17% higher productivity
• 24% lower turnover
• 21% more profitability
When looking for ways to improve your organizatio…