A Multi-Channel Future: Is Your Travel Program Ready?

business traveler, apple watch, checking fight

Like it or not, corporate travel is changing. New supplier distribution strategies mean organizations are confronting new content distribution channels, while continuing to juggle challenges including cost, duty of care, and travelers’ demands for choice and flexibility.

You can choose many paths – and technologies – to access content, with online booking tools, travel management company (TMC) agents, alternative GDS solutions, supplier direct booking sites and apps, all among the options. All the choices have pros and cons based on your company’s specific needs. But a choice must be made on how travel content is accessed.

  • The stakes of change are high, in terms of control and visibility, as 46% of global business travelers make supplier-direct bookings and 60% of spending data lacks visibility.*

Our new white paper – A Multi-Channel Future: Are You Ready? – Built upon independent research SAP Concur commissioned with consultancy FESTIVE ROAD, is designed to help travel managers and their companies determine a path forward amid the disruption and opportunity. It delves deep into the current landscape, discusses common misconceptions, helps assess where your operation now stands, and examines strategies and paths that can prepare you for change.

Download the white paper to learn more.

*2023 SAP Concur Global Business Travel Survey