Smith & Nephew - Part 2 of 3

(Part 2 of 3) Smith & Nephew Adopts AI Solutions to Eliminate Manager Expense Approval



Adopting SAP Concur solutions has allowed Smith & Nephew to remove manager expense approval while increasing compliance with expense policies. Even with no manager approval, use of SAP Concur AI solutions increased expense review accuracy from 77% to 98%.

To roll out new processes, Smith & Nephew’s travel and expense team worked closely with internal legal, compliance, and communications teams emphasizing the business benefits of SAP Concur Solutions and ensuring strong adoption across the business.

Industry

Health Care

Employees

16,000

Location

London, UK

Deployed

Concur® Expense Pay
Company Bill Statements
Policy Audit
Service Administration – Elite
User Support Desk
Detect, Budget