For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success, bu…
Every business wants to provide a winning experience for their customers - one that drives sales and growth. But what's often overlooked is the degree to which employee happiness drives the quality of…
Financial decision makers (FDMs) understand the negative impact unmotivated employees can have on company performance and the cost of replacing skilled staff. These challenges can hurt a firm’s bottom…
Did you know companies with exceptional employee experience see the following?
• 17% higher productivity
• 24% lower turnover
• 21% more profitability
When looking for ways to improve your organizatio…
This collaborative piece between SAP Concur and Forbes shares how three different-sized fictional companies might put today’s AI-powered office technology to work.
Download the eBook to learn more. …
If you have employees on the road, then you most likely have experienced the pains
surrounding employee-reported mileage and expenses.
Download this tip sheet to learn more about how to improve us…
It's no surprise that a productive employee is an engaged employee, and an engaged employee is good for your business. In fact, companies with the most engaged employee enjoy 81% higher customer satis…
How to Improve Employee Experience as a Finance Leader
Finance has a significant part to play in implementing technology and processes necessary to help employees focus on meaningful work instead of …
Southeastern University (SEU) is a small, private, Christ-centered university with a big mission — equipping the next generation to thrive in their careers and their communities. With staff resources …