Concur is an SAP Company

About Concur

There must be a better way. This thought launched Concur nearly 25 years ago and spurs our innovation today.

It began with the realization that there must be a better way to manage business expenses.

A better way than employees stuffing paper receipts into an envelope and manually entering each expense onto a spreadsheet. A better way than Finance transferring expense data to accounting systems by hand. By automating the expense management process, Concur would make expense reporting a whole lot easier for employees and get them reimbursed faster. At the same time, we would help companies save time and money.

But more could be done for business. What if companies could “see” expenses even before they happen? Concur connected travel and expense, allowing organizations to get a new level of visibility into spending – before, during and after the trip was completed.

We weren’t finished. With the rise of mobile devices and apps, customers wanted the same simple and powerful experiences they enjoy as consumers. For instance, what if travelers could expense a latte through their smartphone app, discarding the receipt? What if travel managers could receive a single itinerary for all of a traveler’s bookings, no matter how they were booked? What if expense reports could write themselves as a trip unfolds? What if the same effortless experience could extend to invoice processing, too?

We’ve continued to innovate to improve the experiences of business travelers, travel managers and finance leaders.

Today, Concur is the world’s leading provider of integrated travel and expense management services and solutions. On the web, on a smartphone or on a tablet, our cloud-based solutions deliver an effortless experience for employees and total transparency into spending, helping organizations of all sizes, industries and locations run better. We can help yours run better, too.

Our executive team

Mr. Eberhard joined Concur in 2003 and was named President of the company in November 2016. In his role, Mr. Eberhard is responsible for setting the vision and executing against the operating plan for Concur. Mr. Eberhard has more than 25 years of global sales and executive management experience in high-tech and has been instrumental in developing the vision for Concur in business travel since 2006. His previous roles at Concur include President of Global Distribution, in which he oversaw more than 1,800 sales and marketing professionals; EVP and General Manager, Global Accounts; EVP and General Manager, Asia Pacific; and EVP, Worldwide Sales & Business Development. Prior to Concur, Mr. Eberhard was VP, Worldwide Sales at Xign; VP and General Manager for Ariba; and VP and General Manager, Education & Government at PeopleSoft.
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Mr. Nelson joined Concur as its Chief Technology Officer in December 2013. Prior to joining Concur, Mr. Nelson spent 17 years at Oracle Corporation where his last role was Vice President and Architect responsible for Oracle’s cloud infrastructure, including its Infrastructure as a Service, Java Platform as a Service, and Infrastructure for Fusion Applications SaaS offerings. Prior to Oracle, Mr. Nelson held engineering positions at Informix Software and AT&T Network Systems.
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Mr. Lucier joined Concur in 2008 and became Senior Vice President and General Manager, Federal Government Business Unit in 2011. Previously at Concur, he was Vice President, Business Development. Before joining the company, Mr. Lucier held a leadership position at JPMorgan Chase following its acquisition of Xign Corporation. At Xign, he was Vice President, Worldwide Sales and Business Development. Mr. Lucier began his career with leadership positions at Etensity and Gnossos Software.
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Mr. MacDonald leads the company’s T&E Cloud initiatives such as fostering an ecosystem of partners to create value for clients, their employees and the travel suppliers who support them as well as developing Concur's data science capability and product offering. Mr. MacDonald’s travel industry experience prior to Concur includes senior vice president & general manager of Expedia US, chairman and president of luxury travel provider Classic Vacations and vice president of product management at Hotwire.
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Mr. Gagne joined Concur in 1998 and currently serves as Senior Vice President and General Manager responsible for product strategy, development and innovation of Concur Expense, Concur Invoice and the company’s analytics solutions. Mr. Gagne started at Concur in engineering and went on to serve in leadership positions in a variety of functional areas, including marketing, customer service, and data services. His previous roles include Senior VP and GM of Data Analytics and Insight; VP of Data Services and Platform; VP of Americas Marketing, and VP of Account Management. Prior to joining Concur, Mr. Gagne was Director of Consulting for GSSI and co-founder of MAPP, a provider of financial risk assessment software for banks.
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Ms. Shapiro joined Concur in 2015 to lead global communications and was named Vice President of Corporate Marketing in 2016. Prior to Concur, Ms. Shapiro led brand and communications for online retailer Zulily, repositioning the company for its IPO. Ms. Shapiro also was a marketing executive at Starbucks, where she launched Starbucks VIA and led multiple marketing campaigns. Prior to Starbucks, Ms. Shapiro held leadership roles in product management and global brand strategy at Microsoft.
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Mr. Singh has served as Concur's Chief Executive Officer since 1996 and was named to the SAP Global Managing Board in January 2015. Mr. Singh leads the SAP Business Network Group, which brings together the teams from Ariba, Fieldglass and Concur. He currently serves on the boards of directors for Cleartrip.com and ModuMetal. In addition, Mr. Singh serves as a strategic director at the Madrona Venture Group, a director at the Washington Roundtable, a member of the Washington Board of Trustees for the Nature Conservancy, and a member of the Advisory Board for the Foster School of Business at the University of Washington. Prior to Concur, Mr. Singh served as the General Manager of the Contact Management Division at Symantec Corporation.
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Mr. Malone joined Concur in 2009 and was named Chief Financial Officer, SAP Business Network Group in August 2015. His previous role at Concur was Senior Vice President and Corporate Controller. Prior to joining the company, Mr. Malone served as Senior Vice President, Corporate Financial Planning & Analysis at Washington Mutual and Audit Manager at Deloitte. Mr. Malone also currently serves on the board of directors for the Northwest Chapter of the Juvenile Diabetes Research Foundation, where he has held the roles of President and Treasurer.
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Ms. Ostertag became head of human resources for Concur and the SAP Business Network Group in January 2015 after holding a variety of senior HR roles at SAP since 2006. Most recently, she was the Head of HR for SAP Canada. Previously, Ms. Ostertag served as the strategic advisor to the chief HR officer of SAP and to the senior HR leadership team on all “people agenda” and HR-related topics. Prior to joining SAP, Ms. Ostertag held senior HR positions at Kellogg’s Deutschland GmbH, IT@Manpower, ID Media Inc, and Rothmans of Pall Mall.
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