Experience the SAP Concur Travel Industry Summit On Demand!

On Demand activities

On Demand General Session

Inside the Minds of Travel Executives

Hear directly from executives at JetBlue, Lufthansa, and IHG, as they share how they've navigated the past year and what their plans and priorities for the future are. Watch now

Mike Koetting, SAP Concur Solution Area Leader at SAP Concur
Harry Hohmeister, Member of the Executive Board & Chief Commercial Officer Passenger Airlines of the Lufthansa Group
Joanna Geragthy, President and COO at JetBlue
Keith Barr, CEO at Intercontinental Hotels Group

On Demand General Session

Inside the Minds of Travel Experts: The Future of Corporate Travel

The role of the travel manager is continuing to evolve. Tap into the minds of industry experts for advice on what the future of managed travel might bring, the impact on the role of the travel manager, and how to begin creating a new culture of travel within your organization. Watch now

Mark Ziegler, Senior Travel Manager at NetApp Inc.
Louise Kilgannon, Consultant at Festive Road
Philip Wooster, Vice President and Head of Sales EMEA at CWT
Scott Gillespie, Travel Industry Advisor at tClara LLC

On Demand General Session

Inside the Minds of Travel Managers: Navigating Travel Today

Suzanne Neufang from GBTA hosts a panel with travel management professionals from Barclays, Harman, and ServiceNow. From policy and program shifts to supplier relations, they dive deep into how they’re navigating today’s world. Watch now

Suzanne Neufang, CEO at GBTA
Alison Rogan, Head of Travel and Expense at Barclays
Kate Rilling, Senior Manager, Global Travel and Expense at ServiceNow
Sally Abella, Senior Director Global Corporate Travel at Harman International Industries Inc.

On Demand Panel

Designing the Airport of the Future

Discuss the vision for future airports and how they're leveraging new technology, like biometrics, to create a more contactless experience, enhance passenger safety, and improve the customer journey whilst maintaining efficiency and seamless travel. Watch now

Duncan Hand, Vertical Market Manager - Airports at Siemens
Linda Bekoe, CEO and Founder at About Partners
Preston Peterson, Director of Customer Experience Innovation at American Airlines
Simone Schwab, Senior Vice President Aviation and Cargo Development at Fraport

On Demand Panel

Inclusivity Within Your Company and Travel Program

Advancing workplace diversity is more important today than ever before. Discuss how to make sure your company is elevating diverse groups and ensuring travel policies and programs are inclusive of everyone's needs. Watch now

Apoorva Gandhi, Vice President, Multicultural Affairs and Business Councils at Marriott
Cienna Sajady, Director of Sales at Balboa Travel
Hannah DeMaio, Director, Brand Strategy at Women Leading Travel & Hospitality

On Demand Panel

New Data: Employees Drive the Return to Global Business Travel

Are employees willing to travel for business? Are they more concerned about professional and business success, flexibility, or personal safety? What do they want from their companies? Discuss the results of a global survey of nearly 4,000 business travelers and 700 travel managers across 25 markets. Watch now

Ami Taylor, Senior Director Product Strategy EMEA at SAP Concur
Ann Kloepfer, Senior Manager, Global Service Delivery and Traveler Care, Travel Procurement at Microsoft
Dr. Ian Norton, Founder & Managing Director at Respond Global
Natalie Compton, Staff Reporter and Advice Columnist at The Washington Post

On Demand Panel

Rebuilding Trust Through Confident Travel Initiatives

To regain confidence in travel, suppliers must establish and maintain industry-recognized safety protocols. Discover the different initiatives airline, hotel, and car companies are undertaking and the impact on the travel industry. Watch now

Frank Lavey, Senior Vice President Global Operations at Hyatt Hotels
Laura Smith, Executive Vice President, Global Sales, Marketing and Customer Experience at Hertz
Lindsey Jalil, Managing Director of Health Strategy at Delta Air Lines
Mathew Questad, Senior Manager, Confident Travel Initiative Operations Leader at Boeing

On Demand Panel

Sustainability is More than Carbon Calculation

Within the world of travel, there continues to be a growing emphasis on sustainability. Learn about the actions being taken to make the aviation and hotel industries sustainable and new insights you can take away to implement in your travel program. Watch now

Julie Avenel, Vice President, Global Business Consulting at American Express Global Business Travel
Martin Biermann, Chief Product Officer at HRS Group
Sarah Wilkin, Founder & CEO at Fly Green Alliance

On Demand Panel

The Evolution of Duty of Care: How to Manage and Anticipate Risks

Organizations are all adapting duty of care programs to changing workforce routines and landscapes. Is your organization prepared? Gain new insights into managing emerging risks and anticipating challenges within your travel program. Watch now

Anne Hamilton, Vice President, Global Travel and Expense Management at The Walt Disney Company
Isaac Bowman, Senior Manager at Deloitte
Ralph Colunga, Thought Leader at SAP Concur
Tony Peter, SVP of Strategic Partnerships at Travel Incorporated
Dr. William Hauptman, Medical Director Assistance at International SOS

On Demand Panel

The Government's Role in the Future of Travel

Dive into the role the government plays in charting a course towards safe and viable international travel, ensuring public safety, and influencing competitive industry standards. Explore how the industry is coordinating responsive action and what it will take to prioritize global travel initiatives. Watch now

Lori Ranson, Senior Analyst at Centre for Aviation
Mike McCormick, Chair and Co-Founder at Travel Again

On Demand Panel

The Impact of New Technology on Travel

Around the world, we're seeing an increase in contactless payment usage, travel safety protocols, and virtual technology application. Learn ways to strategize, provide resources, and strategically implement new technology to ease the traveler experience. Watch now

Anish Chand, Assistant Director Timatic at International Air Transport Association (IATA)
April Bridgeman, Senior Vice President, Hotel Solutions and Managing Director, Advito at BCD Travel
Heidi Ealy, Principal Product Manager at SAP Concur
Kiki Del Valle, EVP, Market Development for Latin America at Mastercard

On Demand Panel

Utilizing Traveler Sentiment to Improve Your T&E Program

Now more than ever, companies need to design their T&E programs around the needs and sentiment of their travelers as they navigate this new world. Uncover new ways for discovering, understanding and incorporating these sentiments into your travel and expense program. Watch now

Allison Armstrong, Head of Global Product Marketing at Qualtrics
Crystal Schoenhals, Manager, Travel and Expense Solutions at Ernst and Young
Marchelle Klippenstein, Vice President, Value Experience Group at SAP Concur

On Demand Panel

What’s Next for Content Distribution

Given the complexities involved in making enhanced and tailored content widely available at scale and ensuring the needs of corporate customers are met, facilitating this through traditional solutions has its challenges. Examine how providers are working to solve the technology problems and how they see the market evolving. Watch now

Anthony Rader, Director, Distribution Strategy at American Airlines
Brett Buynack, Chief Operating Officer, Options Travel
Hansini Sharma, Practice Lead - Corporate Travel, Acquis Consulting Group
Moshe Rafiah, CEO at Travelfusion

On Demand Presentation

Health of the Industry Post Pandemic

It's no secret the travel industry took a big hit during the pandemic. Hear from analysts at Cowen and McKinsey about the strength of the industry today, how the industry will need to adapt to new laws and regulations, and when they are modeling a recovery. Watch now

Helane Becker, Managing Director at Cowen and Company
Jillian Tellez Holub, Partner at McKinsey & Company
Paul Dear, Senior Director - Supplier Management EMEA at SAP Concur

On Demand Presentation

The Impact of Infectious Disease on Travel

Hear from Euan Ashley, renowned Stanford Professor and best-selling author of The Genome Odyssey, on how to travel safely this summer, how emerging COVID variants will affect the future of travel, and insulating travel against the next one through innovations in science, technology and health. Watch now

Dr. Euan Ashley, Associate Dean, Professor of Medicine, Genetics, and Biomedical Data Science at Stanford University
Fiona Ashley, VP, Global Product and Solution Marketing at SAP Concur