Event Agenda
The SAP Concur Travel Industry Summit took place virtually on June 9, 2022.
Click into the session below to watch on demand.
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On Demand Sessions
On Demand
Presentation
Welcome Remarks & General Session
Now is our moment to come together to define the future of travel. Discover what’s top of mind for executives at IHG and United Airlines and their perspectives on the industry, travel programs, and travelers in today’s world. Plus, dive into the concept of Swarm Intelligence and how this unique group decision-making framework can help the travel community effectively make decisions regarding the future of travel.
View Session
On Demand
Presentation
Swarm Intelligence: Bringing Together Travel’s Most Brilliant Minds
Work together with fellow travel leaders to find the answers you have been looking for! Swarm intelligence is a group decision-making framework that enables more accurate forecasts and insights. You don’t want to miss this opportunity to participate live and contribute your voice to today’s most crucial travel questions.
View Session
On Demand
Panel
Exploring Impactful Trends in Travel
Two years ago the global pandemic changed the way we all work, live, and play. As a result, the corporate travel landscape continues to evolve with ‘new normal’ realities that require travel management agility in order to cope with traveler expectations, costs, sustainability and process simplification. Join us for a lively discussion regarding these new trends and how to address them.
View Session
On Demand
Panel
Transforming Your Sustainability Goals Into an Action Plan
As you redefine your travel program, you have the opportunity to establish new practices and metrics that embrace environmental sustainability. But there is a lot of information out there, and you may be wondering what is achievable. Hear from your colleagues that have implemented successful sustainability programs, discuss the latest innovations and advice on how to bring your employees along.
View Session
On Demand
Panel
The Balancing Act: One Travel Program With Many Priorities
Your priorities are shifting. When there are so many factors to consider, how do you weigh the importance of various aspects in your travel program? Learn strategies for balancing budget, sustainability, safety, traveler satisfaction, and more when defining your travel program.
View Session
On Demand
Panel
Play the Investor: Which New Travel Tech Would You Choose?
We've got companies ready to pitch their new technology, showcasing why they are driving innovation in corporate travel today. Explore new tools for your organization to take advantage of and, after you hear from them all, you'll have the chance to vote for the one you think will make the greatest impact.
View Session
On Demand
Panel
They Did What?! Real Examples and Real Solutions for Fraud Today
Join this storytelling session to hear real examples of fraud. Learn from fraudulent behavior that organizations have experienced and what you, as a travel manager, can do make sure this doesn’t happen in your own business. You’ll start the session saying “they did what?!” and end the session with an action plan for mitigation of fraud in your own organization.
View Session
On Demand
Panel
Business Travel Has Changed, What’s Next for Supplier Relationships?
Let's take some time to re-examine your supplier strategy and ensure it's aligned with the new travel landscape. Explore what benchmarks to incorporate into your strategy, new partnerships to consider, and creative ways to manage supplier negotiations
View Session
On Demand
Panel
Defining Modern Day Travel Policies
It is no easy task to craft policies that are cost-effective and ensure trips are beneficial, while fitting various traveler needs. Policy exceptions, personalization, diversity, and compliance are only the beginning of the pieces to consider. Together, we can guide each other on modern travel policy and how to co-write policies with employees.
View Session
On Demand Sessions
On Demand
Presentation
Leveraging AI Technology to Ensure Global Tax Compliance
The complexity of value-added tax (VAT) and rapidly changing regulations can present businesses with challenges that lead to compliance risk. See how you can automate the entire process, mitigate those risks, and reclaim money by utilizing AI and SAP Concur solutions. **This session was originally presented at SAP Concur Fusion in March 2021.**
View Session
On Demand
Presentation
Utilizing Traveler Sentiment to Improve Your T&E Program
Now more than ever, companies need to design their T&E programs around the needs and sentiment of their travelers as they navigate this new world. Uncover new ways for discovering, understanding and incorporating these sentiments into your travel and expense program. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
The Evolution of Duty of Care: How to Manage and Anticipate Risks
Organizations are all adapting duty of care programs to changing workforce routines and landscapes. Are you prepared? Gain new insights into managing emerging risks and anticipating challenges within your travel program. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
The True Potential of Business Journeys with CWT
Covering AI, fintech, blockchain, virtual reality, and more, CWT's futurologist, Joel Hanson, looks at key technology accelerants and the future impact of small directional shifts made today.
View Session
On Demand
Presentation
Leveraging Procure-to-Pay AI with HRS
Discover how HRS reinvents how companies stay, work and pay using AI automation to retain deal competitiveness, ensure traveler wellbeing and achieve new sustainability management.
View Session
On Demand
Presentation
International SOS Top Travel Risk Predictions
In an ever changing travel landscape, learn about current risk predictions from the Director of Security Solutions for International SOS.
View Session
On Demand
Presentation
Introducing Hyatt’s Inclusive Collection
Hyatt is proud to announce the Inclusive Collection, a new global portfolio of nine distinct luxury all-inclusive resort brands delivering immersive, elevated, and seamless all-inclusive experiences.
View Session
On Demand
Presentation
The Unexpected Risks of Unmanaged Travel Programs
At Uber for Business, we’ve seen firsthand how unmanaged business travel programs in large organizations are a blind spot that can cost companies millions of dollars. Learn the risks of unmanaged travel and an easy solution to mitigate those risks.
View Session
On Demand
Presentation
What's Next for Content Distribution
Given the complexities involved in making enhanced and tailored content widely available at scale and ensuring the needs of corporate customers are met, facilitating this through traditional solutions has its challenges. Examine how providers are working to solve the technology problems and how they see the market evolving. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
Getting a Clear, Accurate View of Travel Spend
Industry leaders share their insights into innovative tools to capture data, craft travel policies, and track and control costs. Learn how to gain the visibility that helps brings invisible spend under control while satisfying the need to keep travelers safer and more secure. **This session was originally presented at SAP Concur Fusion in March 2022.**
View Session
On Demand Sessions
On Demand
Presentation
Welcome Remarks & General Session
Now is our moment to come together to define the future of travel. Discover what’s top of mind for executives at IHG and United Airlines and their perspectives on the industry, travel programs, and travelers in today’s world. Plus, dive into the concept of Swarm Intelligence and how this unique group decision-making framework can help the travel community effectively make decisions regarding the future of travel.
View Session
On Demand
Presentation
Swarm Intelligence: Bringing Together Travel’s Most Brilliant Minds
Work together with fellow travel leaders to find the answers you have been looking for! Swarm intelligence is a group decision-making framework that enables more accurate forecasts and insights. You don’t want to miss this opportunity to participate live and contribute your voice to today’s most crucial travel questions.
View Session
On Demand
Panel
Exploring Impactful Trends in Travel
Two years ago the global pandemic changed the way we all work, live, and play. As a result, the corporate travel landscape continues to evolve with ‘new normal’ realities that require travel management agility in order to cope with traveler expectations, costs, sustainability and process simplification. Join us for a lively discussion regarding these new trends and how to address them.
View Session
On Demand
Panel
Transforming Your Sustainability Goals Into an Action Plan
As you redefine your travel program, you have the opportunity to establish new practices and metrics that embrace environmental sustainability. But there is a lot of information out there, and you may be wondering what is achievable. Hear from your colleagues that have implemented successful sustainability programs, discuss the latest innovations and advice on how to bring your employees along.
View Session
On Demand
Panel
The Balancing Act: One Travel Program With Many Priorities
Your priorities are shifting. When there are so many factors to consider, how do you weigh the importance of various aspects in your travel program? Learn strategies for balancing budget, sustainability, safety, traveler satisfaction, and more when defining your travel program.
View Session
On Demand
Panel
Play the Investor: Which New Travel Tech Would You Choose?
We've got companies ready to pitch their new technology, showcasing why they are driving innovation in corporate travel today. Explore new tools for your organization to take advantage of and, after you hear from them all, you'll have the chance to vote for the one you think will make the greatest impact.
View Session
On Demand
Panel
They Did What?! Real Examples and Real Solutions for Fraud Today
Join this storytelling session to hear real examples of fraud. Learn from fraudulent behavior that organizations have experienced and what you, as a travel manager, can do make sure this doesn’t happen in your own business. You’ll start the session saying “they did what?!” and end the session with an action plan for mitigation of fraud in your own organization.
View Session
On Demand
Panel
Business Travel Has Changed, What’s Next for Supplier Relationships?
Let's take some time to re-examine your supplier strategy and ensure it's aligned with the new travel landscape. Explore what benchmarks to incorporate into your strategy, new partnerships to consider, and creative ways to manage supplier negotiations
View Session
On Demand
Panel
Defining Modern Day Travel Policies
It is no easy task to craft policies that are cost-effective and ensure trips are beneficial, while fitting various traveler needs. Policy exceptions, personalization, diversity, and compliance are only the beginning of the pieces to consider. Together, we can guide each other on modern travel policy and how to co-write policies with employees.
View Session
On Demand Sessions
On Demand
Presentation
Leveraging AI Technology to Ensure Global Tax Compliance
The complexity of value-added tax (VAT) and rapidly changing regulations can present businesses with challenges that lead to compliance risk. See how you can automate the entire process, mitigate those risks, and reclaim money by utilizing AI and SAP Concur solutions. **This session was originally presented at SAP Concur Fusion in March 2021.**
View Session
On Demand
Presentation
Utilizing Traveler Sentiment to Improve Your T&E Program
Now more than ever, companies need to design their T&E programs around the needs and sentiment of their travelers as they navigate this new world. Uncover new ways for discovering, understanding and incorporating these sentiments into your travel and expense program. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
The Evolution of Duty of Care: How to Manage and Anticipate Risks
Organizations are all adapting duty of care programs to changing workforce routines and landscapes. Are you prepared? Gain new insights into managing emerging risks and anticipating challenges within your travel program. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
The True Potential of Business Journeys with CWT
Covering AI, fintech, blockchain, virtual reality, and more, CWT's futurologist, Joel Hanson, looks at key technology accelerants and the future impact of small directional shifts made today.
View Session
On Demand
Presentation
Leveraging Procure-to-Pay AI with HRS
Discover how HRS reinvents how companies stay, work and pay using AI automation to retain deal competitiveness, ensure traveler wellbeing and achieve new sustainability management.
View Session
On Demand
Presentation
International SOS Top Travel Risk Predictions
In an ever changing travel landscape, learn about current risk predictions from the Director of Security Solutions for International SOS.
View Session
On Demand
Presentation
Introducing Hyatt’s Inclusive Collection
Hyatt is proud to announce the Inclusive Collection, a new global portfolio of nine distinct luxury all-inclusive resort brands delivering immersive, elevated, and seamless all-inclusive experiences.
View Session
On Demand
Presentation
The Unexpected Risks of Unmanaged Travel Programs
At Uber for Business, we’ve seen firsthand how unmanaged business travel programs in large organizations are a blind spot that can cost companies millions of dollars. Learn the risks of unmanaged travel and an easy solution to mitigate those risks.
View Session
On Demand
Presentation
What's Next for Content Distribution
Given the complexities involved in making enhanced and tailored content widely available at scale and ensuring the needs of corporate customers are met, facilitating this through traditional solutions has its challenges. Examine how providers are working to solve the technology problems and how they see the market evolving. **This session was originally presented at Travel Industry Summit 2021.**
View Session
On Demand
Presentation
Getting a Clear, Accurate View of Travel Spend
Industry leaders share their insights into innovative tools to capture data, craft travel policies, and track and control costs. Learn how to gain the visibility that helps brings invisible spend under control while satisfying the need to keep travelers safer and more secure. **This session was originally presented at SAP Concur Fusion in March 2022.**
View Session