New York City | June 27, 2023
Sheraton New York Times Square

  • Keynote speakers
  • Highlights
  • Agenda at-a-glance
  • Exhibitors
  • Venue
  • FAQ

Please join our interest list to get notified when registration opens for Fusion Exchange New York 2024!

About SAP Concur Fusion Exchange

Join us for this one-day, complimentary event to exchange knowledge with your peers managing travel, expense, and invoice, our partners, and SAP Concur experts. Discover the latest industry trends, value-adding solutions for your organization, and how to maximize your SAP Concur investment. The agenda offers fully immersive educational sessions, ample opportunity to network, and personalized experiences.

*Please note: this event is complimentary.

Keynote speakers

As the Chief Revenue Officer for SAP Concur, Peter Graulich is responsible for building and leading a world-class team and driving the growth of the business on a global scale. Since joining SAP in 2016, he has held both sales and presales management roles in SAP’s Platform & Technology Business, served as the COO of Intelligent Spend Management in the Region Middle and Eastern Europe (MEE), and was appointed SVP and General Manager of Intelligent Spend Management in the EMEA North region in 2020. In February that same year, Peter completed the SAP Master’s program, earning a Master of Science in Leading Sales Transformation from Middlesex University.

Prior to joining SAP, Peter had the privilege throughout his career to work with highly talented people across enterprise software companies, including IBM and CA Technologies (acquired by Broadcom). Those experiences, together with his journey with SAP, have helped him develop into a passionate and highly effective organizational leader, with a demonstrated commitment to the success of customers and colleagues by prioritizing operational excellence.

Outside of the office, Peter enjoys spending time with his wife and their two daughters. You can often find him skiing in the winter months, and he is also a car enthusiast.

Leading SAP Concur’s customer success and services organizations, Dylin’s teams support the entire post-sale customer journey, focusing on delivering customer outcomes, revenue retention, and growth at scale. They’re a people-first leader, deeply invested in building a culture of belonging and engagement.

Jeanne Dion is the leader of the Value Experience Group at SAP Concur. She and her team focus on creating positive business outcomes using data driven insights and program experience for all customers. Jeanne is entering her 12th year at SAP Concur where she has also worked as an implementation specialist for Enterprise customers. Prior to joining SAP Concur, she was a customer running T&E and AP programs for a multinational biotech company.

Claudia La Mora is a Senior Solutions Consultant with over 13 years of experience with the SAP Concur solutions. Her extensive background in Accounting, Data Integration, and Process Improvement has been key in partnering with our largest most complex Global customers to help them achieve their desired outcomes in the areas of compliance, spend governance, site optimization, and employee satisfaction.

Julie brings 20+ years of experience in finance across multiple industries. She is currently the VP of Global Shared Services Operations for Stanley Black and Decker, a Fortune 500 American manufacturer of industrial tools and household hardware. She leads a global team of highly engaged performance and improvement-driven individuals that provide business support for controllership and accounting activities from global centers located in Colombia, Brazil, Poland, Malaysia, China, and India. Additionally, she is responsible for managing the business process outsourcing (BPO) relationship ensuring solid performance and execution. Previously, Julie served as Business Unit Controller for Global Emerging Markets, a Division of Global Tools and Storage at Stanley Black and Decker, where she was responsible for approximately a $1.6 Billion market in the LATAM, APAC and EMEA regions.

Prior to Stanley Black & Decker, Julie began her career as an internal auditor at Halliburton and worked in various accounting roles before serving as Corporate Controller for Flotek, where she shifted the focus from earnings to cash and liquidity. From Flotek, Julie took on increasing responsibilities by joining Cameron International Inc. With over five years at Cameron International Inc., Julie was asked to lead the finance side of the divestiture of the Reciprocating Compression Division to GE Oil & Gas, and then oversaw integration and continuity of the operations as CFO of the division.

Julie resides in Houston, Texas with her husband of almost 16 years and two boys. Julie is a graduate of Louisiana State University (LSU) and will often be found at LSU Tiger Stadium rooting for her LSU Tigers with 100,000+ of her favorite fans during football season.

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travel expense

Move your travel & expense program into the future

You know change is imminent. Using the power of the community, we will discuss and discover how you can lead and guide your organization to the next phase of its evolution.

Discover your potential and expand your knowledge

Looking for tips and tricks? Best practices? We’re going to tackle the biggest questions most relevant to you right now, whether you just started using SAP Concur, or have been for years.

Optimize your programs and policies

Connect with consultants and partners for the hottest new solutions in travel & expense, and hear how they can help your organization be more efficient.

Earn CPE credit

Are you a CPA looking for opportunities to earn continuing professional education (CPE) credit? Select sessions will qualify for CPE credit. Learn more here.

Agenda at-a-glance

See the full event agenda for session details.

June 27, 2023

9:00am - 4:00pm ET

Onsite Registration & Check-In

10:00am - 10:45am ET

Opening Keynote

9:00am - 4:30pm ET

Expo & Solution Showcase

11:00am - 11:45am ET

Breakout Sessions & Micro Forums

11:45am - 12:45pm ET


12:45pm - 1:30pm ET

Breakout Sessions & Micro Forums

1:45pm - 2:30pm ET

Breakout Sessions & Micro Forums

2:45pm - 3:30pm ET

Breakout Sessions & Micro Forums

3:30pm - 4:30pm ET

Networking Reception

Session details are subject to change. All times are in Eastern Time.



Acquis Consulting Group

Acquis Consulting Group is in the business of advising and building businesses. Acquis is the first certified implementation partner for SAP Concur and has been assisting clients with SAP Concur Travel, Expense, and Invoice implementations for more than 20 years. Contact us at


AvidPay from AvidXchange integrates with Concur Invoice to provide a payment automation solution built to help businesses eliminate risk-prone, inefficient payment processes and more easily pay bills. AvidPay enables a clear path to payment automation ROI with time-saving services built around payment aging, execution, and application, that create efficiencies beyond just eliminating paper checks.
Direct Travel

Direct Travel

We are Direct Travel—a solutions-driven travel management company dedicated to delivering personalized service to every client we serve. As a SAP Concur TMC Elite Partner, our experienced team is available 24/7 to help companies make smart and informed decisions about planning, booking, and executing travel.
Gant Travel Management

Gant Travel Management

Gant Travel is a travel management company (TMC) that specializes in facilitating corporate and group travel. By providing exceptional customer support and cutting-edge technologies, Gant Travel ensures the best in service, savings, and productivity in the ever-evolving world of business travel.


HRS is reinventing the way businesses and governments work, stay, and pay in today’s dynamic global marketplace. HRS’ advanced platform technology extends beyond hospitality to meetings, office space management, payment efficiency, and crisis recovery. Beyond cost savings in the global post-pandemic economy, HRS focuses on aspects including sustainability, safety, security, and satisfaction.
MedPro Systems

MedPro Systems

The MedPro Concur Connect suite of SAP Concur Endorsed Apps empowers more than 450 Life Sciences organizations with real-time access to the industry-leading healthcare license validation platform, MedProID, within SAP Concur Expense and Invoice for streamlined Aggregate Spend management, Transparency Reporting, and Stark Law compliance.


Motus is the definitive expert in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle and device costs through personalized calculations. Powered by an unmatched pool of data, Motus is the platform of choice for top Fortune 500 companies and organizations committed to workplace agility.
TCG Consulting

TCG Consulting

TCG Consulting is the global leader for strategic advisory and management services – helping organizations transform, integrate, and optimize Travel, Meetings, Payment, and Expense (TMPE). Our client-centric and scalable delivery are fulfilled through three global practices: Travel Management Services (TMS), Payment & Spend Optimization (PSO), and Expense & Invoice (E&I).


TransferMate is the world’s leading provider of B2B payments infrastructure as a service, enabling companies to send and receive international payments faster, easier and at lower cost. PaymentsHub from TransferMate, seamlessly integrates with the SAP Concur platform to remove the challenges associated with international payments, saving time, money, and giving you more control.
World Travel, Inc.

World Travel, Inc.

World Travel, Inc. is a global mid-market leader in corporate travel management. As the largest organically grown travel management company in the U.S., we’ve grown steadily and sustainably since 1983. We are 100% employee-owned and entirely focused on providing our clients with superior service, state-of-the-art technology, consulting services, and customization to meet their business needs.


Sheraton New York Times Square
811 7th Avenue 53rd Street
New York, NY 10019

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Is there a cost to attend Fusion Exchange?

Event registration is complimentary. There is no registration fee.

What are the event registration terms and conditions?

Who should attend Fusion Exchange?

This is event is for existing SAP Concur customers, partners, and those who are interested in SAP Concur. If you are looking for opportunities to learn more about SAP Concur solutions, how to optimize your solutions, or connect face-to-face with your spend & travel peers, our experts, and partners, this is the event for you!

Will I have opportunities to meet one-on-one with an SAP Concur expert?

Yes, our SAP Concur experts will be ready to meet and talk to you throughout the event at the Solution Showcase (formerly known as the Knowledge Desk). Drop by to get your questions answered, see product demos, network with our experts, and more!

Will continuing education credits be available to attendees?

Yes, we plan on offering CPE credits for select sessions, including "Keeping Pulse on Policy: Adapting and Applying Policy Changes," "BYOC: Intermediate to Advanced Training for Intelligence," and/or "BYOC: Beginner to Intermediate Training for Intelligence" for 1.0-2.8 CPE credits. See below for details.

Will the event be live-streamed or recorded?

This year, we will not be live-streaming the in-person Fusion Exchange New York content. Instead, we are excited to host an entirely virtual Fusion Exchange event on September 20th. Please join this interest list to be notified when the virtual event registration opens.

Is there a justification letter template I can use to build a business case to attend this event?

Yes! You may download and customize the justification letter template we've prepared for you.

Is there a discounted hotel block for the event?

The hotel block is now closed due to maximum capacity. Thank you for understanding and we apologize for the inconvenience.

Will there be an event mobile app?

Yes, our event mobile app is available for both iOS and Android devices. Attendees will receive download and login instructions a couple weeks before the event.

What is the attire for the event?

Business casual attire is suggested for the conference.

What are health and safety precautions for Fusion Exchange?

SAP Concur is committed to the health and safety of all those invited to participate in the event. At this time, Fusion Exchange attendees are not required to show proof of vaccination or wear a face mask while onsite. Revisions of this information may be made to align with updated guidance from the Centers for Disease Control (CDC), federal, state, or local government.
Have any questions?