New York City | September 27, 2022
New York Marriott Marquis

Exchanges don’t stop in the city that never sleeps.

  • Highlights
  • Keynote speakers
  • Agenda at-a-glance
  • Venue
  • Exhibitors
  • FAQ

Registration is now open! The event is complimentary.

Fusion Exchange is back in New York!

Join us for this one-day, complimentary event to exchange knowledge with your peers managing travel & expense, our partners and SAP Concur experts. Discover the latest industry trends, value adding solutions for your organization, and how to maximize your SAP Concur investment. The jam -packed agenda offers fully immersive educational sessions, ample opportunity to network and personalized experiences, just for you.

*Please note: this event is complimentary.

Register now


travel expense

Move your travel & expense program into the future

You know change is imminent. Using the power of the community, we will discuss and discover how you can lead and guide your organization to the next phase of its evolution.

Discover your potential and expand your knowledge

Tips and tricks? Best practices? We’ve got ‘em. We’re going to tackle the biggest questions most relevant to you right now, whether you just started using SAP Concur, or have been using for years.

Optimize your programs and policies with experts

Connect with consultants and partners for the hottest new solutions in travel & expense, and hear how they can help your organization be more efficient.

Earn CPE credit

Are you a CPA looking for opportunities to earn continuing professional education (CPE) credit? Learn about the qualified sessions and how to earn CPE credit at Fusion Exchange.

Tune in to the livestream

Can't attend in-person? Get it on the action during the Fusion Exchange New York livestream on September 27! Select sessions will be livestreamed, recorded, and available on demand.

Keynote speakers

Mari-Frances Bentvelzen joined SAP Concur in 2015 and was named Business Head and General Manager of the Global Small to Medium-sized Business (SMB) segment in January 2022. In this role, Mari-Frances is responsible for leading worldwide SMB sales.

Prior to her current appointment, Mari-Frances served as Global Vice President of Customer Success and Services. During her time in this position, Mari-Frances’ team was responsible for product implementation and customer retention, overseeing approximately $500M in revenue and more than 50,000 global customers.

Mari-Frances holds a BA in Political Science from the University of Washington. She and her husband, Chris, make their home outside of Seattle with their three daughters, Peyton, Emerson, and Hudson.

Andrea Rossiter joined MUFG Union Bank, N.A. in 2015. Andrea oversees an enterprise-wide function responsible for corporate travel, expense management, corporate card administration, corporate insurance and managed print for 13,000 employees in the US. She has over 20 years of experience in the financial services industry. Prior to joining MUFG, Andrea worked at UBS, HSBC and Merrill Lynch. Andrea received an undergraduate degree from Fairfield University and an MBA from Fordham University. Andrea lives in Briarcliff Manor, NY, with her husband and two children. Andrea is President of the Briarcliff Manor Education Foundation and a Catechist for her parish.

As the Associate Director of Global Travel and Expense at Alkermes, Inc. Lindsay Balram leads a highly skilled and experienced team who have created an ever evolving corporate travel and expense program across a global bio-tech organization. Her notable passion for “thinking outside the box” and ensuring that traveler safety and experience remain at the forefront of Alkermes’ travel program has set the stage for her role as a thought leader within the travel space. Lindsay has progressed her career in the industry over the course of two decades and is currently on the Board of Directors for the New England Business Travel Association where she oversees chapter meeting content and execution. She currently lives in Rhode Island with her husband Steven and their dog Maximillian.

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Agenda at-a-glance

See the full agenda with session descriptions, speaker details, filters, etc.

September 27, 2022

8:30am - 4:00pm ET

Onsite Registration & Check-In

9:30am - 10:00am ET

Welcome Remarks

9:30am - 4:00pm ET

Expo, Knowledge Desk, and Client Meetings

10:15am - 11:00am ET

Workshop: Unlock Strategic Thinking With Cutting-Edge Travel & Expense Tech

11:15am - 4:00pm ET

Demos and Quick Tips

11:15am - 12:00pm ET

Breakout Sessions

12:00pm - 1:00pm ET


1:00pm - 1:45pm ET

Breakout Sessions

2:00pm - 2:45pm ET

Breakout Sessions

2:45pm - 4:00pm ET

Exchange, Explore, and Evolve: Networking Workshop

Session details are subject to change, all times are in Eastern time.


New York Marriott Marquis
1535 Broadway
New York, NY 10036

*For onsite registrations and event check-in, please visit the Registration Desk on Level 6. For more venue details, see the FAQ below.

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Is there a cost to attend Fusion Exchange?
No, the event registration is complimentary.
How do I get to the Registration Desk when I arrive? Is there parking?
Registration Desk: Registration is located on Level 6 of the New York Marriott Marquis. Upon entering the hotel, walk through the lobby and make your way to the elevator bank. Signage and support staff will be available to help guide you.

Directions and Parking: The New York Marriott Marquis is located on 1535 Broadway. Parking is available through the Marriott Marquis valet for a daily rate of $95.00. Upon arrival at the hotel entrance the valet will direct you on where to park - space is available on a first come basis.
I'm unable to physically attend the event on September 27. Is there a virtual component that I can join?
Yes. For the first time ever, we are livestreaming select sessions from a Fusion Exchange event. Livestream access is free. Find more information about the livestream schedule and sign up to get access!

Livestream Session #1 | Opening Keynote (9:30am - 10:00am ET)
Livestream Session #2 | Workshop: Unlock Strategic Thinking With Cutting-Edge Travel & Expense Tech (10:15am - 11:00am ET)
Will sessions be recorded at the in-person experience?
Only two sessions will be livestreamed and recorded ("Opening Keynote" and " Workshop: Unlock Strategic Thinking With Cutting-Edge Travel & Expense Tech"). However, slide decks will be made available to attendees after the event concludes.
Will continuing education credits be available to attendees?
We are currently working to offer CPE credits for select Fusion sessions. Please check back for more information soon.
What is the attire for the event?
Business casual attire is suggested for the conference.
What meals are provided at the conference?
Breakfast and lunch will be provided on the conference day, as well as heavy appetizers during the evening reception.
What are health and safety precautions for Fusion Exchange?
SAP Concur is committed to the health and safety of all those invited to participate in the event. At this time, Fusion Exchange attendees are not required to show proof of vaccination or wear a face mask while onsite. Revisions of this information may be made to align with updated guidance from the Centers for Disease Control (CDC), federal, state, or local government.
Please email us if you have any questions.