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Small Business
How much money is your business throwing away in duplicate invoice payments?
If your small or mid-sized business (SMB) is like most, you could be throwing away as much as $12,000 a month – money that could be spent on staffing, resources, innovation or any number of impactful investments. Duplicate payments are a common...

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Innovation
Machine learning with heart: How sentiment analysis can help your customers
When you think of artificial intelligence (AI), the word “emotion” doesn’t typically come to mind. But there’s an entire field of research using AI to understand emotional responses to news, product experiences, movies, restaurants, and more. It’s...

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Travel & Expense Trends
What every CFO should know about employee spend
Some finance teams may feel they have employee spend well managed across their organization. Reports are being sent to the CEO’s desk and, at a high level glance, they seem to be in order, within budget and pass muster. Yet, as we look at how...

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Travel & Expense Trends
Four things to do when you centralize shared services
If you have operations across the globe, you likely have multiple regions, countries, business units and teams each managing multiple aspects of their finance functions. You've also likely considered, or have already moved to, a shared services...

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Small Business
Seven ways to increase small business efficiency
Inefficiency, like rust, never sleeps, and can suddenly creep into any corner of your business. Vigilance against inefficiency is even more critical for small to medium-sized businesses because margins for error can be thin, and small but steady...

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Small Business
Three steps to creating a best-practice expense process
Business travel conjures mixed emotions. In one sense, it can be a huge revenue generator, as well as a sign of goodwill to customers. On the other hand, the challenge of the entire travel and expense (T&E) process—everything from filing expense...

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