More recent stories from Kiersten Conner
Products in Action
How One Company Gave 20,000 Productivity Hours Back to Its Employees
Smith & Nephew was facing a change in philosophy due to upper-level management changes, shifting from an overly compliant enforcement approach to a more employee-centric focus. The global medical devices company realized it needed to transform...

Read More

Products in Action
How one Company Eliminated Manager Expense Approval
Smith & Nephew, a global medical devices company, realized that eliminating manager approval of expenses would not be easy. “One of the biggest challenges of removing manager approval is…ensuring managers and people managers that expenses are...

Read More

Products in Action
Are You Ready for Business Travel When it Picks Up?
It’s not a matter of if we’ll return to business travel, but when. Returning to business travel is top-of-mind, so it’s understandable that 39% of business travelers feel worried, and 32% feel excited, according to our 2020 Global Business...

Read More

Travel & Expense Trends
C-Suite Executives Share Insights to Help Companies Prepare for the Future
Growth is back on the agenda for global executives. Randy Fodero, vice president of enterprise sales at the SAP Concur organization, recently asked a panel of C-Suite leaders for their insights on future business growth, managing risk, and the...

Read More

Invoicing & Spend Management
How the Pandemic Changed CME Spend for Healthcare
Hospitals and healthcare systems are increasingly working to enhance physician alignment and attract new talent. This helps improve the quality of patient care, grow market share, and increase revenue. As a result, continuing medical education...

Read More

Business Travel
4 Insights for CFOs as Travel Costs Emerge
Returning to business travel is high on the agenda for many organizations. Brian Vance, VP of Finance at SAP Concur, recently asked a panel of thought leaders for their insights on four key travel topics, including: 96% of employees are willing to...

Read More

Travel & Expense Trends
Employee Needs Have Changed. Has Your Travel and Expense Program?
For travel and expense (T&E) programs and policies to work, they must take employee needs and real-life experiences into account. Just when some organizations thought they had these elements aligned, the pandemic hit and the world changed,...

Read More

Travel & Expense Trends
Managing Event Costs: Six Tips to Do It Right
If your organization tends to host a lot of events and meetings, there are ample opportunities for overspend, whether on venues, travel, food, audio-visual, and more. And if multiple people are making purchases on your organization’s behalf, that...

Read More

Innovation
Employee Experiences: The New Key to Retention
Over the past few years, employee expectations about their jobs and job-related experiences have dramatically changed. In fact, according to a survey conducted by Oxford Economics and SAP Concur, 60% of U.S. employees say the pandemic caused them...

Read More