More recent stories from Kathryn Kamin
travel and expense trends
Traveling at the Eleventh Hour: Myth-Busting Last-Minute Travel
There’s a commonly held belief that airfares continue to rise every year — even if the price of oil is dropping — and that the cost of last-minute travel follows suit. But the truth may surprise you. There’s more to the cost of last-minute travel...

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Invoicing & Spend Management
Rubber Stamping: It Could be Saving You Time, but Costing you Money
From trade show costs and conference room rentals, to consulting fees, subscriptions, training, and office supplies, many employees have purchasing power beyond traditional travel and event expenses. Because expenses are diverse and are used in a...

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Invoicing & Spend Management
What Are Industry Benchmarks for Accounts Payable Efficiency?
Time is money and accounts payable departments are continuously looking for ways to optimize cashflow by avoiding late fees, taking advantage of early payments, or negotiating better pricing and delivery terms with vendors. Evaluation of the...

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Travel & Expense Trends
Ground Transportation: Rideshares are Safer and Less Expensive Than Taxis
If you could save your organization money and help your team travel more safely, would you? Of course, you would. Our quick fix: increasing rideshare over other ground transportation options. Travel by car is still one of the primary modes of...

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Products in Action
The Era of Mergers and Acquisitions
Resources to help you thrive in new and trying times Being part of a merger or acquisition (M&A), and still doing your “regular” job, can feel overwhelming. Whether you’re a first-timer or an M&A veteran, thoughtful policy and procedure...

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Travel & Expense Trends
Maximizing Corporate Card Rebates: Our 80/20 Rule
An immediate way to get a pulse on who, how, and when your organization’s dollars are being spent –what we call spend governance – is to look at your corporate card usage. The perks of maximizing corporate card rebates go beyond optimizing cash...

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Travel & Expense Trends
Bumpers for Budget? Leverage Expense Category Summaries to Keep Spend on Track
While budget management is certainly complex and highly specific to each organization, being proactive with budget management reduces operational interruption by keeping an organization’s cashflow adaptable to change. However, how do we actually...

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Travel & Expense Trends
Risky Business: Avoiding Rogue Spend with Our Top High-Risk Expense Types and...
Our employees are our most valuable assets, however, managing their spend across a growing number of spend categories and payment methods often leaves room for error and non-compliance. These are serious (and time-consuming) issues that can create...

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Innovation
How Prioritizing Employee Satisfaction Helped A Company Scale Global...
Transformation of a travel and expense program served as a starting point for simplification in other areas of the organization, for medical device company, Smith & Nephew. Smith & Nephew’s choice to prioritize employee satisfaction...

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Products in Action
Enabling Executive Spend Management Decisions Amidst the Pandemic and Beyond:...
“The fact that we have greater control over spend and visibility…has allowed us to really position ourselves as business partners-not only creating information but also actually enabling decision-making to our senior executives,” shared Jorge...

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Invoicing & Spend Management
Better Forever: Freeing People to Do Their Best Jobs Through AP Automation
An SAP Concur podcast conversation with Deloitte: While COVID-19 presented vast challenges, it also forced organizations to evolve to a more digitized infrastructure that supported employees personally and professionally. “2020 was the perfect...

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Travel & Expense Trends
Reactive, Random, or 100% Manual: Which Auditing Type Are You?
Auditing is a powerful and fundamental operation for every organization. But how much money and time should be spent on it, and how do you measure accuracy? Once you have audit results, which operations do you adjust first to have the greatest...

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Public Sector
Setting Post-Pandemic County Budgets and Sticking to Them
Stewarding a county budget has always meant working under pressure with complete transparency. But now, when most of your coworkers and partners are working remotely, cost control pressures and the demand for new ways to demonstrate spend...

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Public Sector
The Need for Speed in County Financial Operations
Accuracy and risk mitigation have long been the primary focus of finance operations, but it’s time to expand that horizon. County finance leaders can no longer afford to ignore inefficiencies around invoices and employee discretionary spend that...

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Travel & Expense Trends
Keep Calm and Carry on With a Relevant Duty of Care Program
Knowing where your employees are now, where they are traveling to and how to communicate with them has significantly increased in importance this year. Recent crises have deepened the appreciation that some organizations have for their duty of...

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Business Travel
Mileage Reporting that Employees will Actually Love
When driving for work, the last thing that most employees want to focus on is tracking their mileage. From site visits to team leadership meetings and keeping their eyes on the road, mileage reporting is likely to be one of the last things on...

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Travel & Expense Trends
Who’s Ready to Increase Workforce Productivity?
Maximizing people’s ability to do their best work by reducing menial tasks through automation has helped organizations survive the pandemic and create cultures of top talent that are mostly thriving despite crisis. Regardless of industry,...

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Travel & Expense Trends
Shifting Mileage Programs to Accommodate the Work-From-Anywhere Lifestyle
Many employees are leaning into the work-from-anywhere lifestyle and organizations are shifting to accommodate these new and evolving expectations. Designing a winning mileage program that is fair, comprehensive, and relevant to the times is no...

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Innovation
Making Sustainability Profitable and Profitability Sustainable
“Just like we cannot ignore the pandemic...we cannot ignore climate change and the major contributions of enterprises. Together, we can lead this change and become intelligent enterprises, to make sustainability profitable and profitability...

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Innovation
From Mind-Numbing to Value-Add: AP Automation Evolved and Explored with Deloitte
The “great leap of evolution” towards a digitized infrastructure sparked by COVID-19 is picking up speed. Ryan Hamilton, of the SAP Concur Value Experience Group, had the opportunity to interview Oren Geshuri of Deloitte on the current state and...

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Innovation
The Future of Work Explored: An SAP Concur Podcast Conversation with Customer...
Streamlining a travel and expense program can serve as an indicator of process simplification, allowing employees to focus on what actually matters. In this podcast, Smith & Nephew, used SAP Concur solutions to implement a Global Business...

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Travel & Expense Trends
Ready to Flip the Switch for the Next Disruption in Business Continuity?
Listen to our podcast with Huron Consulting Group for tips on building a resilient travel and expense program The disruptive environment of the pandemic has unified our workforce through empathy, humility, and resourcefulness, all of which have...

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Public Sector
Have No Fear, the American Rescue Plan Act is Here to Get Your State and...
When the COVID-19 crisis hit, it very quickly highlighted the drawbacks of legacy systems, demonstrating the need for modernization in state and local government IT. With funding available under the American Rescue Plan (ARP) Act. These agencies...

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Products in Action
Resilience Amidst Disruption in Business Continuity: An SAP Concur Podcast...
The pandemic has disrupted every aspect of travel and expense. Creative collaboration has worked during the global pandemic, but the not-too-distant fond memory of in-person meetings, events, and workplaces leaves many longing for a return to some...

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Products in Action
The Wheels of Change are Spinning Fast: An SAP Concur Podcast Conversation on...
Whether you’re clamoring to return to the office, contemplating a hybrid work model, or are staunchly opposed to ever setting foot in the office or going on a business trip again, workplace setup opinions are at an all-time high. And why not?...

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Innovation
What Does Sustainability Mean for Corporations? An SAP Concur Podcast...
As we look for ways to increase corporate sustainability, it can be difficult to know where to start. Understanding key terms as well as what to measure empowers organizations to set science-based targets, and then to monitor and adjust. We asked...

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Innovation
Transforming Corporate Sustainability Programs Right Now. An SAP Concur...
From building the right reporting, to creating awareness, to guiding behavior, and making direct contributions, there’s a lot that organizations can do right now to increase their sustainability. We asked Ryan Hamilton, Senior Value Consultant for...

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Public Sector
Go Back to School with IT Modernization Thanks to the American Rescue Plan...
Emerging from the challenges that a pandemic caused K-12 school districts are opportunities to innovate and modernize curriculua and instruction, information technology, and building maintenance. While strategic collaboration and needs assessments...

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Business Travel
Post-Pandemic Wanderlust? Using Your Best Judgment for Business Travel: An...
As business travel becomes safe again, organizations are empowering their employees with greater autonomy to use their best judgement and comfort levels to determine when, where, and how to meet with clients and team members. Get thinking about...

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Travel & Expense Trends
Work from Anywhere Redefined: An SAP Concur Podcast Conversation with Ernst &...
Whether you’re dreaming of working from an exotic island, moving somewhere with affordable housing, or can’t wait to get back to corporate office life, “there's a lot of diversity in terms of what it means to be working outside of the office, and...

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Innovation
Wrangling Processes in the IT Wild West: An SAP Concur Podcast Conversation...
When it comes to information technology, there are specialists that focus on operations, software, development, and logistics and then others that focus on business – but few that can do both. We spoke with one of these unicorn IT and business...

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Products in Action
Community and Innovation in Higher Education Tech: An SAP Concur Podcast...
Taking a spend management program from excellent to astounding is a specialty that Huron Group does for its SAP Concur partner customers daily. This certainly was the case for Penn State University, one of the longest-running higher education...

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Travel & Expense Trends
SAP Concur Solutions is like a Condo with Different Floorplans: an SAP Concur...
“I always liken Concur to a condominium building; if you have been on the Concur platform for 10 years and every time you move somebody into the new building, you let them decorate their condo the way that they want it, they have their own set of...

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Business Travel
People, Planet, and Profit: An SAP Concur Podcast Conversation on Corporate...
An increasing number of organizations are including corporate sustainability goals in their strategic imperatives—even more so since the start of the pandemic. But what does sustainability really mean from a business perspective? We asked Ryan...

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Invoicing & Spend Management
Finance is Central to the Digital Revolution: an SAP Concur Podcast...
From the original graphical user interface (GUI) and using a mouse to manage business expenses, to leveraging artificial intelligence (AI) and machine learning (ML) to create context for spending and identify patterns, finance has always been...

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Public Sector
Working Smarter, Not Harder: How Higher Education Institutions Can Maximize...
Higher education institutions have always had to be resourceful, but the global pandemic increased this pressure on creativity in a whole new way. Chinks in the armor of legacy systems patched together over the years really showed themselves when...

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Business Travel
Travelling Better: An SAP Concur Podcast Conversation on Corporate...
As organizations slowly return to business travel, many are reassessing their travel policies with an eye to traveling more sustainably. How can you reduce emissions from corporate travel while managing costs? And what solutions can help you...

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Invoicing & Spend Management
Defining “Work from Anywhere”: It’s Complicated! An SAP Concur Podcast...
Before the pandemic, few employees realistically thought the concept of “work from anywhere” would ever truly be viable. Now, after working in hybrid environments since early 2020, many people want their organizations to move toward a new model of...

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Innovation
Bye-Bye Paper, Hello Automation: an SAP Concur Podcast Conversation with...
“We don't like the paper processes, which we have, we even hate approval workflow. So, please, set up the system in an innovative way,” was the challenge a customer shared with the neylux team. Jeanne Dion, Director of the Value Experience Group...

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Business Travel
Quenching Our Post-Pandemic Wanderlust: An SAP Concur Podcast Conversation...
As employees abandoned airports for spare bedroom workstations during the pandemic, one silver lining was the sheer amount of money that organizations saved by slashing corporate travel activity. Still, for many businesspeople, there’s no...

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Public Sector
Getting the Business Side of IT Right: An SAP Concur Podcast Conversation...
“We are really good at doing the things of IT, but we were really bad at doing the business of IT,” shared Bennett Ulmer, Operations Analyst and Manager of Analysis and Audit for Penn State University. Phil Bunnell, Solutions Consultant for SAP...

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Public Sector
Going from Excellent to Astounding in Higher Education Tech: An SAP Concur...
Innovation is often the sum of many parts that occurs after years of measured improvement and thoughtful collaboration. Since Penn State University has been at the forefront of expense management technology since the 1980s, and is one the earliest...

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Innovation
Surviving a Disruption: an SAP Podcast Conversation with the Award-Winning...
“It was interesting that during such a slow time, many organizations seized the opportunity to retool their programs or retool their platforms,” shared Kara Bernard, Managing Director of the Lyndon Group. For the vast optimizations that the Lyndon...

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Industries
Consistency is King for a Globalized Travel Experience: An SAP Concur Podcast...
Clients of American Express Global Business travel were clamoring for a consistent online booking experience in all markets-not just in the primary markets, like France or London, but in secondary markets, like Peru and Saudi Arabia. "When you...

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Innovation
Paper Pushing Meets Financial Pattern Recognition: an SAP Concur Podcast...
Finance has always been at the forefront of the digital revolution. No, really. Finance teams are some of the first ones that began using a graphical user interface and servers to manage business expenses. Now, they’re leaning into technology like...

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Travel & Expense Trends
Consistent Travel Booking Experiences Are Just the Ticket: an SAP Concur...
Regardless of where they’re traveling for business, employees want a reliable online booking experience. But undependable, inconsistent experiences aren’t just a headache for travelers.  When employees begin to mistrust their travel bookings and...

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Business Travel
Flexibility on the Fly – American Airlines Introduces Friction-Less Business...
The need for organizations to shift corporate online interactions to a consumer-like digital experience exploded amidst the global pandemic. American Airlines prioritized friction-less business travel in what was (hopefully) the most complicated...

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Invoicing & Spend Management
Out with Paper, In with Automation: An SAP Concur Podcast Conversation with...
For decades, paper reigned as a key component to workflow processes, including the approval system surrounding travel and expense management. But as the world grows increasingly digital, organizations are finding new delights in the power of...

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Travel & Expense Trends
Frictionless Business Travel? Yes, Please: An SAP Concur Podcast Conversation...
The onset of the pandemic took online interactions to a new level, and organizations around the world urgently sought ways to improve the digital experience for customers and employees alike. Even as business travel became increasingly...

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Travel & Expense Trends
Futureproofing for Financial Disruption: 3 Things to do Right Now
Having a plan for financial recovery, without sacrificing employee productivity or risk, is paramount for your organization to prepare for the next disruption. We asked Jason Grunin, Senior Value Consultant for the Value Experience Group at SAP...

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