Study by Independent Research Firm Illustrates Total Economic Impact of Integrated Travel and Expense

Study reveals that Concur’s travel and expense management solution delivers an ROI of 242% over a three year period.

REDMOND, Wash., Nov. 3, 2010 – Concur (Nasdaq: CNQR), a leading provider of integrated travel and expense management solutions, today released the results of a commissioned study conducted by Forrester Consulting on behalf of Concur, Inc., The Total Economic Impact of Concur Travel And Expense Management, revealing that a composite organization using Concur’s solutions to manage travel booking and T&E expense processing experienced a staggering three year risk-adjusted ROI of 242 percent. According to the study – based on the results of four Concur client interviews and available for download from Concur – this composite organization realized a net savings of over $1.2 million over a three year period, with a payback period of just over 10 months.

“We’ve known anecdotally for years that Concur’s clients experience significant ROI,” said Michael Hilton, executive vice president, worldwide marketing for Concur. ”This has now been quantified through rigorous and respected third-party research methodology from Forrester Consulting. This study confirms our belief that Concur’s innovative approach to truly integrated travel and expense management helps our clients to enjoy a significant economic impact in a very short period of time by driving costs out of their businesses.” Concur is the only provider that seamlessly combines online travel booking with automated expense reporting. This powerful on-demand service automatically reconciles what was booked with what was actually spent, increasing control through the power of Smart Expenses™. Concur's integrated on-demand travel and expense management service helps organizations control spend – from the time travel is procured all the way through to payment and reporting – by driving compliance and enforcing travel policies.

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