For the past four years, we’ve taken to the road and met our clients far and wide. This year we headed up north to Canada, west to California, east to Washington, D.C. and New York and we’re finishing up in the heartland in Ohio and Tennessee. Along the way, we’ve heard some great client-to-client tips that we thought might be of interest to you.
One of the hot topics among clients has been how to get everyone in the company on board with using the program. So how do you build a successful program? Most often it takes compliance, communication, and support.
Policies are often more successful when executive teams help to encourage enforcement. The best way to do that? Provide a report that shows your executive team the dollars lost to non-compliance. Show trips not booked through policy, or create a report that highlights cash versus card spend to show non- compliance and the effect on rebates.
Other ways to help increase compliance, as recommended by clients:
- Some companies use contests and award prizes or bragging rights to the departments or divisions that most quickly adopt the tool.
- Leverage your relationships with airline partners, corporate card providers or travel management companies. Also, ask them for reports that will help increase tighter compliance and enforcement.
- Create a mandate in your organization that only employees who use the company booking tool will get reimbursed.
- Every 6 months, ask employees to review and sign a copy of the travel policy that explains how to book travel with the tool.
- For companies who use ISOS security, explain that using the online tools is not just about safety and security but is also an important way for the company to stay compliant with that firm.
We’ve had a great time meeting people. From what they’ve mentioned to us, they’ve had a great time networking with each other, too. Most of all, they’ve said that these shared tips have led to successful programs within their organization.
Our last roadshows will be in Columbus, Ohio on July 26 and Nashville, Tennessee on July 28. If you’re in the neighborhood, we hope you can join us. Learn more and register here.