Optimizing the Remote Workforce of State and Local Government Agencies with Lumen Technologies

Christine Philbin |

The fiscal responsibilities of state and local government agencies and how they manage taxpayer dollars have never been more top-of-mind to the constituents they serve. Budgets are tighter than ever before, forcing government workers to manage critical new responsibilities with fewer resources in environments that often have large gaps in existing technologies and processes.  

In the past, government employees have been quick to adapt to the changing demands and budget cuts. But at this critical juncture, in this remote work environment, it’s a whole new beast. 

A recent Wakefield Study reported that 88% of agency respondents felt that many back-end operations they once performed in office cannot be managed remotely. The need to optimize the remote workforce and modernize operations is more important than ever and quite possibly, the only way state and local employees can be freed to focus on taking care of their constituents.

At the forefront of this effort is Resell Partner, Lumen Technologies. They are breaking down the problems agencies face and providing answers to the challenging questions so many are looking to answer:

  1. How do you gain visibility into unplanned spend and new spend categories?
  2. How do you maintain compliance with current invoice and expense policies?
  3. How do you keep employees productive and safe while simultaneously supporting remote work?

Through its SAP Concur partnership, Lumen Technologies offers spend management solutions - Concur Travel, Concur Expense, and Concur Invoice - that automate and connect the entire spend process. In doing so, they provide adaptability and visibility into how government organizations manage invoices and expenses. With the technological simplicity SAP Concur solutions offer and Lumen Technologies’ experience in public sector markets, the goal is to make government employees’ and constituents’ lives easier through the use of modern technologies. 

Lumen Technologies provides an enterprise technology platform that enables organizations to capitalize on emerging applications that power the 4th Industrial Revolution (4IR). This revolution is redefining how we live and work, creating an unprecedented need for an advanced application delivery architecture that is designed specifically to handle the complex and data-intensive workloads of next-gen technologies and systems.

We encourage you to learn more about what Lumen Technologies means for public sector here