Making Business Travel a Whole Lot Less Troublesome

Business travelers know the joys and tribulations on the road like no one else. Standing in queues at security lines, to board a plane, to even get into a hotel room. And all that time travelling for business can add up to frustration, lack of productivity and for some, job satisfaction. Recently, Concur partnered with YouGov, a UK-based research organisation, to learn more about what life is like on the road. The result is the 'Trouble with Travel' research that surveyed over 1,000 people.

Here's a quick glance at some of the findings:

While a number of business travellers actually enjoy their travel and the opportunities it provides, the YouGov survey revealed that almost one out of five business travellers felt that the biggest issue about being on the road was the 'stack of receipts and expense reports that need to be completed' when they return. It's an issue that’s near and dear to our hearts here at Concur, something that we've been working on as a way of turning those expense reports into a thing of the past. Not yet, mind you, but we sure are looking into innovative solutions to solve this issue for business travellers everywhere.

We also learned that 14% of the people surveyed were frustrated with company restrictions on travel and accommodation. The ability to book however travellers want, where they want is another thing that we've focused a lot of attention on with Open Booking. It helps employees gain the convenience and ease they want in planning their travel as well as helps companies with visibility and compliance to those policies.

What with the time in the air or on the train, traveling to and from meeting sites, time away from routines, it's no surprise people that over three-fourths of the people reported that they have unproductive moments because they don't have the right tools. Are the right tools out there? We've made a few recommendations in the past that might help. And we believe that our products are making headway into helping people be as productive as they can on the road. Whether it's organizing your travel plans with TripIt, booking travel right from your mobile app, getting e-receipts from our partners, and more... we're leading the way to making the trouble with travel a lot less troublesome and a lot more productive for everyone out there on the road for their companies.

Interested in the rest of the YouGov survey findings or the infographic? Find them here.

Got some tips you use to make your business travel better? Share your best ones in the comments below or join our UK business travel community on Facebook to get more tricks.

Footnote: All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1,024 business travellers. Fieldwork was undertaken between 23rd and 25th July 2012. The survey was carried out online.


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