Global Tech Leader, Lumension Security, Achieves World-Class Efficiency with Concur

Concur’s mission is to drive costs out of businesses through innovation. Here’s a new client case study that demonstrates how one company uses Concur to help them drive costs out of their business. Lumension—a global technology leader of security solutions, headquartered in Arizona with offices across North America, Europe and Asia—requires a powerful, flexible T&E tool capable of streamlining complex international requirements and boosting global efficiency and visibility. “We have so many people in so many places around the world,” says Susan Rossi, VP Worldwide Controller. “It’s critical that we have an automated paperless workflow process in place for booking travel and paying expense reports.” In order to keep track of a highly mobile workforce and extensive travel on a global scale, Lumension required pre-trip approval of itineraries and expenses. Now with Concur® Travel & Expense, supported by Concur’s mobile application, managers can approve itineraries any time, anywhere—either from their computer or on their smartphone. Since launching Concur, Lumension has realized the following benefits:

    • Travelers have visibility to expense report status, submission history and paperless filing
  • Increased efficiency in the expense report process has enabled reallocation of resources


  • Travel content, customized to feature approved vendors with the best corporate rates, saves time for travelers and dollars for Lumension


  • Sales representatives take advantage of the best deals on airfare—and capture great savings—with fast electronic pre-trip approval


  • Automated global expense reporting ensures compliance with complex international regulations and helps Lumension stay on top of VAT recovery

“We’re a forward-thinking global technology company,” says Rossi. “Every tool we employ internally has to meet the standards of excellence we demand of [our] own products and services. Concur never lets us down.”

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