Yesterday Steve Singh had another opportunity to sit down with CNBC Mad Money’s Jim Cramer to talk about the business travel and expense management ecosystem, driving down operating costs, and the power to book travel wherever you want. Amid jokes about the Yankees and Mets and discussion of Jim's passion for his own SMB in New Jersey, they landed on some hard hitting topics and set the tone for next week's Concur Fusion conference. Here are a few selections from the interview and the related social media discussion.
On Capturing Travel Data Our view is that Concur shouldn’t have to be your only booking option. You should be able to go anywhere you want and book any kind of travel you want. Corporations are really focused on how they manage their travel spend. The reality is, not one managed travel program captures 100% of the bookings that employees make, because people book wherever they want: on a mobile device, a supplier website, or even directly with a bed and breakfast. The power of TripLink is its ability to capture all of that information and feed it back into your managed travel program.
On the Travel & Expense Ecosystem and Embracing Innovation Part of being an open platform is allowing anyone to innovate on that platform. When you do that, everyone benefits. Partners like American Express can develop solutions that notify customers to take a photograph of their receipts the minute charges are made – all due to the power of our open platform. The photo is fed directly into the expense report and itemized on the spot. This is why we embrace not only our partners and suppliers, but even our competitors.
On Driving Down Operating Costs Concur innovates to help companies of all sizes – from the Yankees and Mets to bed and breakfasts in New Jersey – drive down operating costs so they can focus their resources on what matters to them. And we’re looking forward to making announcements at next week’s Fusion event in New Orleans (#CF2014), about how the market is coalescing around this philosophy.