Guest Travel and Multi-Passenger Bookings – Removing Previous Guest Lookup

In order to provide security and data privacy, Concur Travel will no longer support a previous guest lookup nor store data about a non-employee or previous companion. When making a guest or multiple passenger reservation, the data will need to be added manually.

  • The radio buttons on the checkout page to determine whether to add the guest details manually or via a lookup have been removed.
  • The radio buttons on the checkout page to determine whether to add the companion details manually or via a lookup have been removed.

NOTE: If it is important for your company to have recurring travel for non-employees, consider using the Sponsored Guest feature.

For more information on Sponsored Guest, refer to the Sponsored Guest Travel Service Guide.

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